Swiss Farms is a sophisticated convenience store, a drive-through take-away and a pick warehouse —all in one. In the beginning this hybrid structure was a competitive advantage, but as the company grew the POS system, for example, couldn’t handle real-time price management. Information was scattered amongst multiple systems, and the application infrastructure couldn’t support or cost effectively scale to meet the aggressive franchise growth strategy.
After years of running on a variety of integrated point solutions, Swiss Farm is now converting all its operations to Columbus and one system. This will enable Swiss Farms to manage its business based on real-time performance indicators with visibility across both franchise and company locations. The solution is focused on digital signage to post specials, a new POS system to deal with pricing on specials, web order processing and business intelligence.
“We are now able to manage our business according to the wants and needs of our customers.” Paul Friel, President, Swiss Farms.