Stonewall Kitchen
Stonewall Kitchen struggled to see a full view of inventory, product lead time and customer data from their disparate, piecemealed systems. They knew that to not negatively impact customer service, they needed to proactively make changes to handle the anticipated growth. “Before we had Dynamics NAV, nothing was tied together,” says Lori King, Chief Operating Officer. “We were running tiny pieces of different software to handle everything and it was proving to be impossible. We had no inventory control and no item tracking, so it was very difficult to identify the source of any problems. We couldn’t see any detail at item level, no reporting was available, and we couldn’t tell which of our products were more profitable than others.” The system was not set up for success and leadership knew it.
