Microsoft Dynamics CRM

Microsoft Dynamics CRM is a customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination.

Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields. CRM solutions can deliver ROI through marketing automation, customer service, and sales force automation.

Also available are Mobile CRM apps and platforms that enable you to manage your customer relationships on your mobile devices, along with tools that integrate data and reporting from social media directly into your CRM application.

 Get to know Microsoft Dynamics CRM

CRM Sales CRM Marketing
 CRM Service  CRM Social

Get a sneak peek at what’s available in Microsoft Dynamics CRM 2015

Read about some of the key investments being made with the upcoming Microsoft Dynamics CRM 2015 in the CRM Release Preview Guide.

Microsoft Dynamics CRM 2015 Preview

Columbus' CRM blog

Check out Columbus' CRM Blog to learn more about how Columbus works with CRM. 

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