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How to upgrade from your on-premise CRM to the cloud

You’ve decided to upgrade your on-premise CRM to the cloud. But what does this entail? In this post, we walk you through getting started.

Our 5 favourite examples of personalisation in retail

Personalisation is changing the way you attract and deliver to customers. Read our examples of personalisation in retail and what you can learn from them.

How to make the most of your customer data

Collecting customer data and generating reports can be tricky. Here are some metrics we think you should be looking out for to help you maximise your data.

9 misconceptions about CRM systems

There are many misconceptions about what CRMs actually do. We’re here to talk you through these nine common misconceptions and break the myths.

The 3 key benefits of Dynamics 365 for your customer service

Organisations are moving towards a connected field service model. We want you to achieve the best from your business, and we believe Dynamics 365 can help.

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