I'm Craig, and I’m a Microsoft Certified Solutions Expert (MSCE) specialising in Dynamics 365 Customer Engagement. I've been an addict of Dynamics, Software Development and the Microsoft stack since 2008 and currently I’m a Solutions Architect for Columbus Global UK. I am driven by user satisfaction. I approach challenges with an 'anything is possible' attitude and a real success factor for me when the system fits like a glove and exceeds expectations. This means designing and moulding the product and platform into creative technical solutions (that's the fun part).