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3 Ways to start your journey towards Unified Commerce

5 mins

Unified commerce is the new omnichannel - the next step in the transition required for companies to be able to meet the expectations of today's customers. The road there is a journey of change that affects the entire organization and must cope with both the brand strategy and the sales strategy.

Looking past the buzzword: A 6 step guide to digitalisation part 2

The aim of the first three steps to digitalisation is to alter the mind-set of your retail business to encourage the move away from a product-focused business model, to one that keeps the customer at the heart.

Looking past the buzzword: A 6 step guide to digitalisation in retail part 1

There is no single technology (“the web”) that will drive the change of the future. There is a mixture of technologies: AI driven Smart analytics, big data, mobility, social media, Internet of Things and smart embedded devices.

Retail operations in the cloud: Bringing eCommerce and ERP under a new roof

B2B and B2C organizations are in a race – to digitally transform business operations in line with other industries. But it’s an obstacle course for those with a legacy retail presence to deal with, purchase patterns to monitor, and suppliers and distribution channels to manage – and no two contracts are ever the same.

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