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customer service

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What do customers expect from discrete manufacturers today?

So, the focus of this blog is about what your client expects and needs when working with you as a supplier of discrete manufacturing products.

How to be selected in the B2B buying process

As a wholesaler, distributor or manufacturer, you want customers to order from you and continue to order from you. Here's how to ensure buyers choose you.

Supporting Field Service engineers with Microsoft D365 to optimise operations

Microsoft D365 plays a critical role in supporting Field Service engineers in automating and optimising field service operations for better user experience.

How to adapt your food business in the digital age

Food companies are feeling the pressure to transform and modernise their business processes in line with changing consumer preferences.

How to achieve customer service success with Microsoft Dynamics 365

This blog looks specifically at the Microsoft Dynamics 365 Customer Engagement solution, and how it creates an omnichannel customer support for businesses.

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