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Supporting Field Service engineers with Microsoft D365 to optimise operations

Microsoft D365 plays a critical role in supporting Field Service engineers in automating and...

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How to achieve customer service success with Microsoft Dynamics 365

This blog looks specifically at the Microsoft Dynamics 365 Customer Engagement solution, and how it...

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Supporting sales: An inside look into Microsoft Dynamics Customer Engagement

People buy from people that they trust - is this really true nowadays? Now, if you buy online,...

5 mins read Read More
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5 steps to increasing customer revenue

The importance of “brand differentiation” is fast becoming recognised as a key influencer in...

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How does the customer drive Connected Commerce?

How businesses must re-evaluate their customer experience for future growth and customer success.

2 mins read Read More

How to improve customer retention by rethinking your service model

Currently, Field Service is one of the hottest topics within discrete manufacturing. Despite this,...

3 mins read Read More
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