Stephen Higgins
Oct 11, 2019
Supporting Field Service engineers with Microsoft D365 to optimise operations
Microsoft D365 plays a critical role in supporting Field Service engineers in automating and...
Stephen Higgins
Aug 19, 2019
How to achieve customer service success with Microsoft Dynamics 365
This blog looks specifically at the Microsoft Dynamics 365 Customer Engagement solution, and how it...
Stephen Higgins
Aug 1, 2019
Supporting sales: An inside look into Microsoft Dynamics Customer Engagement
People buy from people that they trust - is this really true nowadays? Now, if you buy online,...
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Neil Rowett
Jul 11, 2019
5 steps to increasing customer revenue
The importance of “brand differentiation” is fast becoming recognised as a key influencer in...
Neil Rowett
Jun 25, 2019
How does the customer drive Connected Commerce?
How businesses must re-evaluate their customer experience for future growth and customer success.
Columbus Danmark
Apr 25, 2019
How to improve customer retention by rethinking your service model
Currently, Field Service is one of the hottest topics within discrete manufacturing. Despite this,...
Oct 15, 2021
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