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M&S and Ocado: All quiet on the “Fulfilment Front”? Part 1

It has been a month since the extremely bullish £750m+ tie up between M&S and Ocado was confirmed...

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What does world class customer experience look like?

In this video, find out how to deliver a unified and delightful customer experience. It starts with...

Looking past the buzzword: A 6 step guide to digitalisation part 2

The aim of the first three steps to digitalisation is to encourage the move away from a...

2 mins read Read More
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Looking past the buzzword: A 6 step guide to digitalisation in retail part 1

There is no one technology that will drive the change of the future. There's a mixture of...

2 mins read Read More
CRM

4 ways you can attract and keep your connected customers

It's not just about customer satisfaction but also about creating the most personalised experience...

4 mins read Read More

5 CIO concerns addressed: Ways food manufacturers can be customer-centric

With finite resources, it will take innovation to meet the world’s food demand and serve the...

4 mins read Read More
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