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Unified Commerce

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The customer drives Unified Commerce

How businesses must re-evaluate their customer experience for future growth and customer success.

The Marketplace has changed forever: What can you do?

In today’s marketplace, all individuals and business either buy or inform their buying decisions on information that is received via digital channels.

The journey to Unified Commerce: where do you start?

Unified Commerce is a differentiated business communication tool. Enabling real-time, centralised, retail process integration to occur within a singular platform, which enriches customer experience through transparency.

M&S and Ocado: All quiet on the “Fulfillment Front”? Part 2

M&S are, as a company, relatively humble in the statements issued to the media, both on this matter and business in general. Whilst they freely admit to being late to the digital grocery party, this does represent a bold step and has potential to educate both competitors and industry incumbents on some radical thinking over the next 18 months.

M&S and Ocado: All quiet on the “Fulfilment Front”? Part 1

It has been a month since the extremely bullish £750m+ tie up between M&S and Ocado was confirmed in the press. But us observers love chutzpah when it comes to big industry moves… and this one is going to prove very interesting.

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