Neil Rowett
Aug 2, 2021
Making the move to e-commerce: 4 success factors
The days of brick and mortar stores dominating retail are gone. E-commerce is an exciting place to...
Jessica Hall
Jul 12, 2021
Futureproofing retail: The importance of the customer journey
Creating engaging, exciting and smooth customer journeys is no longer an option - it's a necessity....
Glen Bignall
May 24, 2021
How the business landscape has changed: Top key statistics for 2021
Wondering how business is changing following the COVID-19 pandemic? Discover the top key statistics...
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Nicola Hames
Oct 6, 2020
The Net Promoter Score: Do you exceed your customer expectations?
It's vital to know how your customers are feeling. The NPS (Net Promoter Score) is one to gage...
Columbus
Sep 14, 2020
How to make the most of your customer data
Collecting customer data and generating reports can be tricky. Here are some metrics we think you...
Stephen Higgins
Aug 13, 2020
4 signs you need to invest in a customer engagement platform (and how to find one)
To get the most out of your customer engagement platform, you need the right one at the right time....
Apr 23, 2024
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