Columbus has announced a new three-year global strategy, Focus23, with the goal of enhancing the company’s position as a digital trusted advisor for clients to drive increased customer value. For more information on Focus23, see link here: Focus23 strategy.
A customer-centric U.S. organization focused on SMB and Enterprise
With the launch of Focus23, Columbus US is aligning itself into two business units with the following executive leadership changes:
- Enterprise Division – Led by Paul Gomez as the CEO and VP, this unit will focus on enterprise-size clients. Paul joined Columbus US in late 2019 as VP of Enterprise Delivery. He will continue building Columbus into a leading Microsoft Dynamics partner in North America, helping enterprise clients in their digital transformation journeys.
Speaking on the development, Paul said, “I am humbled and honored to be leading this dedicated and talented team. While 2020 has certainly brought unprecedented challenges, I’m extremely proud of how our team seamlessly adapted and shifted to empower our clients as they faced these challenges and continued onward with their digital transformation journeys.”
“The dedicated focus on digital advisory and consultancy that we initiated earlier this year was just the start. Our global Focus23 strategy is the next step, enabling us to stay closer to our clients and offer them our complete 9 Doors to Digital Leadership® solution portfolio, including Cloud ERP, Digital Commerce, Modern Workplace, Data & Analytics and Application Management,” he added.
- SMB Division – This unit will be led by Thomas Hauge as VP (of this division) and will focus on small and mid-sized clients. In addition to helming this unit, Thomas will continue to function in his current role as CFO for Columbus US. With Columbus since 1993, Thomas has been the CFO from 2015. After he joined the organization—from a leadership position—he quickly began the expansion of the organization throughout Europe and in 1999, established Columbus in North America, serving in executive leadership roles for Columbus US since then.
“Attracting and retaining the best consulting talent to support our more than 1,300 SMB clients has been a key motivator in the 21 years that I’ve been with Columbus US,” Thomas said in a statement.“With our Focus23 strategy, Columbus will be able to stay close to our valued SMB clients, advise and guide them with their Cloud solutions and the rising demand for technology innovation, business intelligence and analytics, remote working, digitization to improve business sustainability,” he added.
Dedicated focus on digital advisory and consultancy
With these changes, Columbus US is aligning into two distinct business units with a shared customer-centric focus on helping clients in their digital transformation journeys. Coupled with the formation of a dedicated Digital Advisory Team earlier this year, clients can continue to expect industry and business process-focused advisors to help them drive Digital Transformation by creating better business outcomes leveraging Microsoft technologies and moving to the Cloud.
Sharing his vision for what the new strategy will mean for Columbus and our clients, Hans Henrik Thrane, Interim CEO & Corporate CFO, said, “A key priority in Focus23 will be to drive profitable growth by developing our business to become a more focused and simplified operation with increased customer centricity and a digital advisory approach. Columbus US customers can expect this focus on services and solutions that serve their specific industry and needs.”