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Customer Experience

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How to transform your food distribution business with ERP

3 min

International Food Products used ColumbusFood ERP to gain an intuitive CRM system that helps support all efforts related to serving customers

Three ways to start your journey towards unified commerce

4 min

Unified commerce is the new omnichannel—the next step in the transition required for companies to meet the expectations of today's customers.

Five technologies that will reshape customer experience

3 min

Five technologies affecting customer experience: chatbots, artificial intelligence (AI), the internet of things (loT), VR/AR and data analytics

How to put yourself in your customer's shoes

4 min

By using a customer journey map and tracking habits of potential clients, you can better understand your audience and adjust your strategy to reach them.

Secrets of a world-class AP department: Your guide to creating a paperless accounts payable process

2 min

Paper-based AP is cumbersome, time-consuming, expensive, and prone to error. Click here to find out how you can turn your AP department into a profit center.

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