Katelyn Oswald Oct 3, 2019 Oct 3, 2019 Navigate User Group Summit like a pro with these tips 3 min Are you ready for User Group Summit? We have some tips to help you make your schedule planning easier, and ensure that you get the most out of your visit! Dmitri Perepelov Jul 2, 2019 Jul 2, 2019 How to optimize design modifications in Dynamics 365 5 min How to optimize the process of designing and implementing modifications for Dynamics 365 Finance and Operations. Columbus Global has your How To guide. Jeff Watson Jun 26, 2019 Jun 26, 2019 Apply maximum focus on high priority orders 5 min How to apply maximum focus on high priority orders in Microsoft Dynamics 365 and Dynamics 2012R2 using work templates and mobile device menus. Kalah Siegel Jun 6, 2019 Jun 6, 2019 Five technologies that will reshape customer experience 3 min Five technologies affecting customer experience: chatbots, artificial intelligence (AI), the internet of things (loT), VR/AR and data analytics Kalah Siegel Jun 5, 2019 Jun 5, 2019 How to put yourself in your customer's shoes 4 min By using a customer journey map and tracking habits of potential clients, you can better understand your audience and adjust your strategy to reach them.