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Food Quality in the Food Industry

One of our experts explains how to improve the quality of food through Food ERP

Transcript

 

In today's socially connected world it's very easy for a reputation of a business to be destroyed in seconds the quality failure a bad product that a customer experience is if it gets tweeted or Facebook that reputation can be gone in an instant. So to mitigate against that it's important than there are effective quality processes throughout the business. Sorts of controls that you can put in place of things like supplier audit some ensure that you are conducting thorough research on to each supplier to make sure they coming up to the qualities that you actually need for your ingredients in your materials also putting a quality procedure fully in place to have a whole manufacturing cycle to ensure that the right quality steps to record it at the right point in time and you've got the proof of evidence there that you have conducted those tests it's also important to have an effective way of actually handling any customer complaints dealing with them effectively and quickly to ensure that you're responding in a timely manner. To give you an example meat producers when they receive the materials in when they receive the ups your cuts of meat they need to ensure that the temperature is correct that the vehicle is clean and they've got the appropriate documentation etc and that information needs to follow that cutter me through the entire process to the end article it's actually manufactured bit already meal or cut of meat or whatever so you need to have effective processes there that actually allow you to drill into that information that you know. Often food production environments particularly dirty and particularly unpleasant environments to actually be working in to actually use paper for that method ease is introducing risk to the recording of quality information if you can get that information effectively into the system you've got that it captured you've always got to go back to it and there isn't that risk of actually loosen the documentation that you took the time to actually capture.

Categories: Food

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