Microsoft Dynamics 365 – Harness the power of super cloud for your digital transformation

Enter the world of a seamless, intelligent business cloud. Microsoft Dynamics 365 empowers businesses with the integrated functionality of ERP, CRM, Office 365, BI and more. This multi-tenant public cloud supports business users with insights and intelligence while they manage Sales, Customer Service, Field Services, Project Service Automation, Marketing and Operations, all at ease. For Columbus customers who pursue a digital transformation strategy, Microsoft Dynamics 365 enables people take right decisions, at the right time towards actionable next steps. Microsoft Dynamics 365 aligns with the Columbus business process management (BPM) tools—Columbus RapidValue and Columbus RapidValue INTERACT, the mobile BPM app—for companies that want to design and optimize customer-focused processes.

Microsoft Dynamics 365 – Key Business Drivers

  • Build personalized experiences around customer service
  • Empower employees with access to the right tools driving productivity
  • Streamline operations in-line with the changing business needs
  • Automate business-critical processes towards successful digital transformation

Purpose-built, intelligent business applications that work together

  • Dynamics 365 for Sales
    Close deals faster and explore new revenue streams with business intelligence

  • Dynamics 365 for Customer Service
    Change the way people deal with your business with built-in intelligence towards delightful customer experiences

  • Dynamics 365 for Operations
    Optimize operations across manufacturing, retail and finance with data-driven decisions

  • Dynamics 365 for Field Service
    Make service calls your competitive advantage with better scheduling and predictive maintenance.

  • Dynamics 365 for Project Service Automation
    Manage projects with intelligent tools designed to help deliver clients’ expectations

  • Dynamics 365 for Marketing
    Unify sales and marketing teams with Adobe Marketing Cloud, allowing you to connect customer experiences at every interaction

  • Dynamics 365 for Financials
    Give financial and business management a single solution, enabling you to more effectively grow your business.

  • Dynamics 365 for Customer Insights
    Drive customer engagement and build life-time customer value with relevant insights

How Microsoft Dynamics 365 benefits your business?

Support just the workloads you need.

Deploy the productivity and management resources you need, for the processes and business areas you want to transform, adding others as you like. No need to purchase functionality that does not benefit your business.

Enhance roles and processes with meaningful intelligence.

Bring data insight from the Cortana Intelligence Suite and Power BI to the people and activities where they can drive smart decisions and the right, timely actions.

Build valuable apps without coding.

Dynamics 365 enables business users to increase the power of their technology by building their own apps without having to use professional development tools.

Manage growth your way.

Grow your technology in the Microsoft Azure cloud, scaling to the optimal capabilities, storage volume and performance levels while adjusting as your needs change.

Benefit from greater control, flexibility, and consistency.

Easily set up your own workflows to connect apps and services for many possible scenarios, for example, to enable timely sales lead follow-up or to receive notifications of transactions and operational events.

Why Columbus is the partner of choice for Microsoft Dynamics 365?

  • We help you reach the results you want to achieve in the most low-risk, predictable, economical way possible.
  • Exceptional consulting and deep industry expertise
  • More than 4200 customers in 45 countries manage their business transformation with industry and productivity solutions developed by Columbus.
  • Columbus is a publicly held company with a record of over 28 successful years in business
  • Columbus teams have the business, industry, technical, and local business-culture expertise to complete complex, international projects successfully.

Microsoft Dynamics 365 Insights

Gain latest and deeper insights about Microsoft Dynamic 365 from our experienced solution and industry experts. Leverage our knowledge and expertise in food, manufacturing, retail and distribution industries.

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