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9 Innovative Ways Microsoft Dynamics 365 is Supporting Businesses through Crisis

Skrevet af Columbus | okt. 20,2020

Necessity is the mother of invention. Major crises have always forced the world to make a paradigm shift in the way we do things. To navigate through the current testing times, it has become essential for businesses to adopt creative practices for survival. Today, every aspect of a company is affected by the crisis.

In such tumultuous times, organizations are highly relying on technology to enable business continuity. An efficient ERP, such as Microsoft Dynamics 365, provides intelligent solutions to support crucial business processes. As remote working has been one of the critical barriers in the new normal world, Microsoft Dynamics and CRM have been vital in solving the challenges. Microsoft Dynamics 365 ERP can help you realize the following benefits in such unprecedented times:

1. Improve workforce productivity remotely

With remote collaboration being the most prominent change that almost came into effect overnight, companies were compelled to rapidly implement digitalization. While the workforce that otherwise collaborated in person needed to get to speed with remote working, Microsoft ERP and CRM have become powerful tools to facilitate digital collaboration. Microsoft Dynamics 365 ERP provides various modules — Dynamics 365 Supply Chain Management, Dynamics 365 Finance, Dynamics 365 Business Central and more — that enable remote working by digitalizing specific functions in different departments of your company. Apart from the Dynamics ERP solutions, Microsoft Teams provide video conferencing solutions and team collaboration tools.

2. Secure cash flow with better controls

Cashflows are the lifelines of any business. Automating critical processes like accounts payable and accounts receivable will enable business continuity and resource management even while working remotely. With automated invoices, electronic payments, and improved overall visibility or finance processes, Microsoft Dynamics empowers your core cash processes.

3. Restructure processes with automation

What is the most crucial tool that Microsoft Dynamics ERP leverages to drive digital transformation? Automation has to be the answer. Dynamics 365 minimizes human interventions — not only making remote working efficient but also eliminating error-prone processes.

4. Enable data-driven business decisions

Data is the most valuable asset a business has in this day and age. A smart ERP solution helps you consolidate data and provides intelligent business insights to not only make informed decisions but also get fluid forecasting and predictive trends.

5. Ensure customer happiness with self-service options

With restricted or no physical contact with customers, the current pandemic has also changed the way businesses interact with customers. Digitalizing your business through tools like Microsoft Dynamics 365 ERP and CRM will help you engage with customers effectively even while working remotely.

6. Optimize merger and acquisition opportunities

Microsoft Dynamics and Power BI tools help you get accurate financial projections and predictive analysis with little effort. This will allow you to gauge the economies of scale and gain visibility of overall operations — making it possible to quickly respond to merger and acquisition opportunities. Enjoy a competitive edge with such intelligent applications to accelerate your growth.

7. Build robust business models to meet changing needs

Harness the power of digital transformation to integrate your operations, connect with customers, and manage your financial operations. Addressing such crucial challenges will also help you extend your functions and expand your business to new avenues and territories.

8. Provide valuable insights to in-field workers

With new-age technologies like Artificial Intelligence, Machine Learning, and the Internet of things, you would not only get accurate and effective insights even while working from home but also forward this data to the on-field workforce to boost their productivity and efficiency.

9. Set up quick responses to unforeseen demands

Fulfilling unexpected demand is a difficult task to achieve even in regular times. In these challenging times, meeting such needs with remote management will only exponentially increase the difficulty. Leverage smart technology to streamline your processes and support higher volumes.

In a world where the pace at which you respond to change derives the profitability and growth of your business, technology is the most powerful tool to make the transition. Microsoft Dynamics 365 will enable, empower, and accelerate the growth of the company while ensuring business continuity.