ERP implementation is a large and far-reaching project. But with the right preparation, strategy and pre-planning, the process can be less daunting than it seems. Here are six questions to ask yourself before you start.
Analyst firm Gartner estimates that 55% to 75% of all ERP projects fail to meet their objectives. One of the main reasons businesses fail is because they have no clear definition of what success looks like. This means the end point becomes a moving target, resulting in an unclear ERP implementation strategy.
The more specific and detailed you can be upfront, the more precise your implementation will be. Alternatively, take the pressure off your in-house teams and outsource to a digital transformation agency that understands and is familiar with food industry challenges.
They can work with you to align the implementation strategy with your goals and objectives, plus advise on the best approach to ERP implementation.
The four most common approaches are:
The people element of change and transformation projects are known to be ‘wildcards’. People can be unpredictable - from personal ambitions to workplace politics. That’s why it’s important to align your team’s individual mindsets and address the question, “What’s in it for me?”.
Here are some tips for successful change management:
The people you choose to participate in and drive the project matter. You need people with the skills and competencies for the project - that includes both the skillsets for the ‘technical’ implementation skills and change.
Learn more about how you can successfully transform your food business in our cheat sheet.
Tip: Remember – you’re trying to build the best team possible. This will ensure the project is a success. But you don’t have to rely on your in-house team – outsourcing is a great way to get access to certain skills that your team might lack (for a flexible amount of time).
Don’t overwhelm your teams by dumping a whole user manual on their desk. You need to plan properly to ensure your employees can adapt easily to changes in any potential processes and technology.
This includes comprehensive (and personalised) training to specific job roles, helping them understand what functions and interfaces are most relevant to their daily tasks.
Tip: Make it an interactive learning experience to help employees prepare for the change.
We strongly insist food businesses invest in industry-specific ERP software because of one significant reason: the product. Foodstuff has a life of its own as its behaviour constantly changes - so it needs to be monitored on a regular basis.
The right ERP software should:
You can read more into the features of a specialist ERP solution here.
But trying to choose a solution with so many currently on the market can be a daunting thought. That’s why many businesses decide to work with a partner who can offer their experience and expertise to make the process as smooth as possible.
They can:
Your ERP implementation journey isn’t done after go-live. Many things can change when the implementation team pass over the go-live support to the internal/external support. This includes:
Plus, leading ERP software is customisable and can scale with your business, so you’ll want to take advantage of those features.
Like with implementation, you should build a team that’s focused on assessing what’s going right/what could be improved. That way, you can take advantage of everything your new system has to offer, including artificial intelligence capabilities and data visualisations.
There are many generic ERP solution on the market but for the food industry, a simple “box in, box out” approach just won’t cut it.
Download our comparison sheet below and learn the key differences between standard and food ERP software.