Implementing and integrating field service into your existing business model can have significant benefits on your overall customer satisfaction. In fact, with the prediction that by 2020, 70% of organisations will cite customer satisfaction derived from implementing field service as a primary benefit
M&S are, as a company, relatively humble in the statements issued to the media, both on this matter and business in general. Whilst they freely admit to being late to the digital grocery party, this does represent a bold step and has potential to educate both competitors and industry incumbents on some radical thinking over the next 18 months.
Product Development fulfills sales and marketing strategies. In a BDO survey undertaken in 2017, 92% of industry participants agreed that New Product Development represents the biggest opportunity for growth. You need to track the costs of NPD to ensure your bottom line is delighted. With Columbus you can