Retail media is a fast-growing revenue stream which is taking up an increasingly larger share of the advertising market, particularly in the US.

Seamless customer journeys was a prominent theme in both Europe and the US this year.

In Europe, sustainability has become a stronger focus in the retail industry, driven by two main factors.

This is how AI helps manufacturing service teams deliver faster, more accurate support by streamlining access to technical data and breaking down silos for better customer outcomes.

This is how AI helps manufacturing field service teams reduce admin work, identify the right resources, and resolve issues faster to boost first-time-fix rates and customer satisfaction.