Articles

clv Use your customer portal to increase CLV – Customer Lifetime Value

In B2B, it’s particularly important to maximise customer lifetimes so you can grow competitiveness. By offering a good customer experience, working with loyalty incentives and adding aftermarket services, e-commerce can improve CLV – Customer Lifetime Value.

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DALL·E 2024-01-31 22 43 50 - A conceptual wide image of a modern, eco-friendly workspace at night, featuring a sleek monitor with fewer icons around it, focusing on elements relat Getting ready for digital product passports: part one

In the first part of our digital product passport (DPP) blog series, we speak to a range of experts in various industries about the reasoning behind the introduction of DPPs and the potential challenges businesses face.

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DALL·E 2024-01-31 22 54 00 - Create a conceptual wide image that combines a modern workspace with the theme of a digital product passport in a more minimalistic and realistic styl Getting ready for digital product passports: part two

Getting ready for digital product passports: part two

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Why digital identity is fundamental in personalised e-commerce

E-commerce is growing rapidly, with Juniper Research predicting its global value will increase from $14.8 trillion in 2024 to $26.2 trillion by 2028. This expansion is being accompanied by an increased emphasis on the customer journey and experience, omnichannel, and personalisation.

5-reasons-why-an-ERP-driven-digital-thread-is-critical-for-manufacturing How can Machine Learning and AI be applied to the manufacturing industry?

How can Machine Learning and AI be applied to the manufacturing industry?

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Futureproofing output management for M3 users with a new collaboration - hero Futureproofing output management for M3 users with a new collaboration

Columbus has entered a collaboration with InterForm to future-proof output management in M3 with the new user-friendly InterFormNG2 solution. Together, InterForm and Columbus have created an M3 package which includes standard document templates.

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Lift your Infor platform’s usability to new heights - Hero Lift your Infor platform’s usability to new heights. Tips and tricks revealed

Lift your Infor platform’s usability to new heights. Tips and tricks revealed.

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