A behind-the-scenes look at B2B Online Europe 2025, where Europe’s industrial leaders opened up about the hard truths shaping B2B commerce. From CX-driven strategy to practical AI and the cultural challenges slowing transformation, this report captures the trends that will define 2026.

NRF 2026 marked the shift from AI hype to real-world execution. This recap highlights the four strategic themes digital commerce leaders must act on now, from agentic commerce and data discipline to unified commerce and next-generation loyalty.

In this article, we outline the key takeaways from our Gen Z panel, from the influence of social media, the power of technology and the role of second-hand e-commerce platforms, and look ahead to what the future of e-commerce holds.

From AI to upskilling, take a look at our takeaways from our recent manufacturing and supply chain roundtable with industry leaders. It was a great opportunity to collaborate with others in the sector and share success stories and challenges.

Stay ahead of critical business events with smart alerting in Infor M3. Learn how to configure and customize alerts that notify users of key changes, exceptions, or actions, empowering teams to respond faster and make informed decisions in real time.