Automate routine follow-ups so buyers can focus on supplier relationships
Procurement teams lose hours chasing supplier confirmations and updating purchase orders by hand. In this webinar, Columbus and Microsoft show how the Dynamics 365 Procurement Agent automates supplier follow-ups and confirmation handling, and cover licensing, costs and the roadmap.
Speakers
Webinar
What you’ll learn
In this webinar, we cover:
- Reduce manual supplier follow-ups. See how the Procurement Agent automates follow-ups and confirmations, tracks delays and escalates exceptions, while identifying changes that could affect downstream processes
- Stay in control of outbound communication. Preview which purchase orders the agent will act on before emails are sent. See how it includes relevant PO details, keeps drafts aligned with the latest PO status and lets you create additional follow-up scenarios without development
- Handle supplier responses with less manual work. See how the agent reads confirmations from email bodies, Excel files and PDFs, interprets relative terms such as “next Friday” or “50% more” and matches lines by procurement category. Buyers can still review and match responses manually when needed
- Understand licensing and usage costs. Learn which licences are required and see a practical example of how credit consumption translates into the cost of supplier communication
- Assess what it takes to get started. Explore the Procurement Agent roadmap and see how the setup wizard helps you configure the agent for your procurement process
Who should watch?
This webinar is for organisations running, or planning to run, Dynamics 365 Supply Chain Management or Finance & Operations. It's especially relevant if you're responsible for:
Procurement · Purchasing · Supply Chain · Operations · ERP · IT
It's also useful if you're exploring how AI agents can handle administrative tasks in your ERP while you keep roles, permissions and control in place.
Why watch now?
The Procurement Agent gives procurement teams a practical way to explore where AI-assisted automation can reduce repetitive work in Dynamics 365. The webinar helps you assess where it could fit your processes, what control buyers retain and what you need to consider before getting started.
You don't need to start by automating everything. A focused first step, such as automating follow-ups on unconfirmed orders, gives your team hands-on experience. You can then evaluate the results before deciding where greater automation makes sense.
See the Procurement Agent in action
Watch the webinar to see how the Supplier Communications Agent can reduce manual work, lower the risk of manual errors and give buyers clearer control over supplier changes.