Microsoft Dynamics Managed Services

Microsoft Dynamics Managed Services

Columbus Managed Services provides more than just traditional Support, such as Incident, Problem and Change Management.

We have a rich history of helping businesses maintain, develop and evolve their Microsoft Dynamics applications and services. We believe that Solution Support should be a base for all Managed Services partnerships, but that every customer should have the right Partner to help them get the true value out of their investments.

Our collaborative approach and round-the-clock support ensure your business systems stay reliable and future-ready, so you can focus on the important things.

Here is Sally Howell who can tell you more about our Managed Services offerings: 

 

 

Customer cases
Semler - Hero Image2 Semler Group

When it comes to digitization, the keyword at Semler is agility. What they want is a digital landscape that can keep up with the developments they are seeing in terms of products, customers and their market in general.

  • Case
Hero image - Train the trainer, How Kanthal created an educational concept for its employees Train the trainer: How Kanthal created an educational concept for its employees

Change is a constant in our professional lives, whether it’s starting a new job or updating an outdated IT system. But if change is so common, why aren’t organisations better at managing it?

  • Case
NCC - Hero image Stable and strategic management of Dynamics 365 Finance & Operations for NCC Industry’s transformation

To create greater efficiency and synergy effects, NCC has initiated a major business transformation process in an aim to create common ways of working.

  • What are Managed Services and what do they include?

    ‘Managed Services’ is a term used to describe the management of services and tasks on behalf of a customer and typically includes Incident Management.

    Columbus UK provides Managed Services for their customers but believe that this ‘Support’ element should be the minimum service provided. As Microsoft Dynamics experts our customers rely on Columbus to keep their systems running but also provide insights and advice to allow their systems to evolve with technology.

    Additional services that enhance the applications that our customers run and ensure that they are getting value from their investments are available to all.

    From the proactive monitoring, alerting and resolution of batches and integrations to the understanding of Release Notes from the latest Microsoft Dynamics evergreen update – Columbus ensure that your business runs effectively. What Columbus also provide is a dedicated Solutions Architect who will know your business, understand the latest technology such as AI, and help your business gain value from it.

  • What other Services are available from Columbus?

    Columbus UK provide additional services, largely relating to Microsoft Dynamics as an extension to their Solution Support offering.

  • Do Columbus provide Cloud Security and Cybersecurity?