Benchmark your setup of business-critical application operations to see whether it delivers the value your operating model needs, including how managed service provider pricing aligns with the outcomes being delivered. Complete the assessment to see how your current approach compares, where gaps may exist, and recommended next steps.
Who this assessment is for
CFOs looking for cost and value transparency for their business-critical applications – including how spend compares to similar businesses and the outcomes it should deliver.
CIOs seeking clarity on operational risks, maturity and readiness for growth – across both internal teams and external partners.
IT operations teams looking for support to identify blind spots in their AMS setup and move to a more structured, proactive model – reducing firefighting and improving day-to-day stability.
How it will benefit you
Your business depends on stable, secure, and well-managed digital operations. But many companies are unsure whether their current partner delivers the level of value the business needs, or whether managed service provider costs are aligned with the quality and outcomes being delivered.
This assessment gives you a clear benchmark of what your managed services setup should enable and whether it truly supports your business goals. You’ll gain visibility into key KPIs, required capabilities, and an indicative cost benchmark, allowing you to compare your current setup with similar businesses and identify the steps needed to strengthen operations.
What you’ll receive
1. Instant, tailored capability and outcomes benchmark
A clear overview of what your IT operating model should support based on your current business priorities.
2. Blind spots and recommendations
Insight into where gaps may exist and what to address next to reach a higher maturity level.
3. Cost benchmark
We will either show typical packages for similar setups or calculate pricing for you.
4. Clear next steps
The option to review your results with an expert for a more accurate assessment of your current setup.
FAQ
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The assessment takes around 3–5 minutes to complete.
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It’s quick and straightforward:
- Provide high-level information such as user volumes, landscape and number of entities. No confidential data is required.
- Choose whether your priority is cost optimisation, stability and change enablement, or optimisation and innovation.
- You’ll see your maturity level, expected capabilities benchmark, blind spots, recommended next steps and indicative cost.
- If you’d like a deeper review, our specialists can refine your benchmark, cost estimate and highlight practical actions.
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No, your results are generated automatically once you complete the assessment and provide your contact details. Because the assessment uses a limited set of questions, we may follow up to clarify a few points and fine-tune the benchmark. This helps improve the accuracy and relevance of your results.
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Dynamics 365 Finance, Supply Chain Management and Business Central, Dynamics 365 Customer Experience, Infor M3 and other cloud-based business applications.
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Yes, if you’d prefer to discuss your operating model or review your current setup in more detail, you can speak directly with one of our experts.
How long does it take?
The assessment takes around 3–5 minutes to complete.
How does it work?
It’s quick and straightforward:
- Provide high-level information such as user volumes, landscape and number of entities. No confidential data is required.
- Choose whether your priority is cost optimisation, stability and change enablement, or optimisation and innovation.
- You’ll see your maturity level, expected capabilities benchmark, blind spots, recommended next steps and indicative cost.
- If you’d like a deeper review, our specialists can refine your benchmark, cost estimate and highlight practical actions.
Do I have to speak with anyone to get my results?
No, your results are generated automatically once you complete the assessment and provide your contact details. Because the assessment uses a limited set of questions, we may follow up to clarify a few points and fine-tune the benchmark. This helps improve the accuracy and relevance of your results.
What systems does this apply to?
Dynamics 365 Finance, Supply Chain Management and Business Central, Dynamics 365 Customer Experience, Infor M3 and other cloud-based business applications.
Can I have a direct conversation instead?
Yes, if you’d prefer to discuss your operating model or review your current setup in more detail, you can speak directly with one of our experts.
Why Columbus
We see operations as an opportunity, not just a cost. Our focus is on helping companies reduce operational overhead through automation, proactive monitoring and lean delivery, freeing up budget and capacity for continuous improvement and innovation that support business growth. That’s why we don’t just provide support. We build operational models that enable innovation.
- One of the first five Dynamics partners globally to achieve Microsoft Support Services accreditation in 2025 ahead of wider partner availability in 2026
- Deep understanding of industries and business processes built over 30+ years
- Proven frameworks for stability, optimisation, and continuous evolution
- Expertise across ERP, CRM, commerce, cloud and data
- Local presence backed by global operational insight
