With an evolving organization, your business framework will change, creating a pressing need to adopt new IT solutions. The global pandemic has forced companies to minimize manual work and accelerate their digital transformation. As your business-critical applications become more complex, achieving operational efficiency with existing resources can be challenging.
In this scenario, you require an efficient system to manage your applications and infrastructure to support your business's stability, growth and changing needs. This can be an uphill task to maintain. Modern application and infrastructure solutions require an array of specialized skills and resources. Obtaining these skills and resources can not only be expensive, but these resources can also be difficult to find in today's competitive business environment.
Outsourcing such integral IT business functions can seem daunting. But, leveraging the expertise of an experienced third-party servicer will add value to your processes and take a considerable load off your internal teams. In this blog, we will explore Application and Cloud Infrastructure Management services in detail.
Leveraging the services of an Application and Cloud and Infrastructure team of experts can help you build more efficient IT systems in your business. A few benefits of considering a ColumbusCare application and Cloud and infrastructure management services include:
1.a) Infrastructure Management
1.b) Application Management
ColumbusCare is a modular service catalog with configurable (scope, technology, service hours, SLA, etc.) services which help you monitor, maintain and manage your IT systems. Here is an outline of services that are included in ColumbusCare:
2.a) Application Management Services
Enable proactive monitoring to optimize your application performance. With expert Application Management Services, your systems would run at peak efficiency even in the busiest operating hours. Our Application Management Services provides day-to-day support for your end-users, ensuring their time is spent utilizing the applications and not working on fixing the applications. Our Application Management Services include:
2.b) Infrastructure Management Services
Wondering how to deploy your solution in the Cloud, on-premises, or a hybrid infrastructure? We provide enterprise-grade support for all your infrastructure requirements with the following services:
2.c) Service Delivery Management
As a part of ColumbusCare, you would also get a dedicated project expert to offer strategic support and manage your daily operations to meet your business requirements.
2.d) Business Consulting
Our dedicated team of business consultants provides in-depth analysis of the crucial business process against industry best practices — helping you optimize your business stability.
2.e) Service Desk
With our ITSM-based 24/7 service desk support solutions, you can improve your employee user experience.
Here are a few critical aspects that set ColumbusCare apart from the rest.
Highly-experienced team: With us, you will get to work with a company with 30 years of solid industry experience and expertise. Your business challenges will be understood and resolved by our team of professionals and experts with decades of industry experience. They have an impressive track record of working with diverse companies to address their complex business challenges. You will be working with consultants who have:
You will be able to work seamlessly with consistent support from our 300+ dedicated consultants. Operating 24/7, we serve our over 500 ColumbusCare customers in 9 different languages. We help solve more than 75,000 cases of clients spread across 45 countries every year.
Configurable services: Our services can be customized as per your unique requirements. Whether it is the SLA, scope, or service hours, you can configure our services to meet your specific needs — solution optimization, support, operations, and management. You can leverage application management and cloud and infrastructure management services in one go and do not have to look for separate service provides for the same.
One service desk: Communicating with different consultants/partners for every service can be counter-productive and time-consuming. Regardless of how many services you want to leverage from us, our organization structure provides you with one partner to enhance service and communications efficiency.
Flexible pricing models: We provide high value for your investment. That said, we also offer flexible pricing models to accommodate your budget and requirement. Configurable services also offer flexible pricing models, helping you choose what is right for your budget and business needs.
Irrespective of your business's scope and nature, ColumbusCare can efficiently support your crucial application and infrastructure needs. Want to know more about our ColumbusCare services?