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Seamless customer journeys and building communities

Seamless customer journeys was a prominent theme in both Europe and the US this year.

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Recommerce shopping new items packet out

Sustainability and recommerce making an impact

In Europe, sustainability has become a stronger focus in the retail industry, driven by two main factors.

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What if your sales team could spend less time in systems, and more time selling?

Struggling with complex sales cycles and scattered information in manufacturing? Discover how AI streamlines quoting, centralises data, and boosts efficiency in industrial sales processes.

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How to strengthen customer service and improve production quality

This is how AI helps manufacturing service teams deliver faster, more accurate support by streamlining access to technical data and breaking down silos for better customer outcomes.

How AI is improving field service for manufacturers

This is how AI helps manufacturing field service teams reduce admin work, identify the right resources, and resolve issues faster to boost first-time-fix rates and customer satisfaction.

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Long Service at Columbus: 60 Years of Insight

Discover what keeps Columbus colleagues growing and thriving after 15+ years. Real career stories, lasting impact, and why long service means more than loyalty.

People Stories

How to improve your planning efficiency in the food and beverage industry

In this article, we examine the evolving role of demand and supply forecasting in the food and beverage industry, outlining its key benefits, common hurdles, and practical strategies to improve planning efficiency.

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A global digital platform supports KK Group’s international growth

Read how KK Group strengthened its digital foundation with Columbus, creating a global core platform for international growth, automation and AI readiness.

Case

Transforming Litehouse foods through organisational change management

This case study explores Litehouse’s challenges, the role of OCM in their transformation, and how the partnership with Columbus helped shape a strong, people-centric journey.

Case

Biometria digitises operations to drive transparency and sustainability in forestry

Biometria partnered with Columbus to modernise its technology, replacing its legacy platform with VIOL 3, a next-generation system.

Case

B&O's transformation: Driving innovation, efficiency, and luxury experiences

With Columbus as a strategic advisor and implementation partner, B&O has set out on an extensive digital transformation project, taking an integrated approach to innovation, internal processes, and customer experience across all channels.

Case

Vedum ready for 100 more years of success with M3 Cloud

Together with Columbus, Vedum implemented Infor M3 Cloud to increase operational efficiency and futureproof the business’ IT infrastructure. Read the case study here.

Case

Contura ignites customer support with Microsoft Dynamics CE

Learn how Columbus helped Swedish manufacturer Contura to increase efficiency, service quality and cost control with Dynamics 365 CE. Read the case study here.

New ERP system strengthens Devold of Norway's global growth ambitions

The wool manufacturer, Devold of Norway, is now better prepared for the future with Microsoft Dynamics 365 as its new ERP solution. Close collaboration between Devold's team and Columbus has been key to the project's success.