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Next-level CX: 5 must-have strategies for online retail in 2025

How can you deliver a truly unmatched customer experience?

Guide

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Long Service at Columbus: 60 Years of Insight

Discover what keeps Columbus colleagues growing and thriving after 15+ years. Real career stories, lasting impact, and why long service means more than loyalty.

People Stories

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Conversational AI in retail

In this episode, we’re exploring how conversational AI is reshaping retail with personalised, efficient customer experiences.

Future Bytes Podcast

Article

NRF 2026: Key takeaways for digital commerce leaders

NRF 2026 marked the shift from AI hype to real-world execution. This recap highlights the four strategic themes digital commerce leaders must act on now, from agentic commerce and data discipline to unified commerce and next-generation loyalty.

How Origin Enterprises Future-Proofed Operations with Columbus & Microsoft Dynamics 365

Learn how Origin Enterprises, the UK and Ireland’s leading provider of crop nutrition and agronomy services, partnered with Columbus to deliver a complex Microsoft Dynamics 365 implementation.

Case

Breaking down NIS2

The NIS2 Directive introduces new cybersecurity requirements that will impact organisations across multiple industries in the EU and beyond.

Guide

Columbus Academy Chronicles: From Customer Whiz to Trainer Extraordinaire

n February 2019, a journey began for Amanda Rogers that would reshape her career path. Originating from the customer side, she transitioned into the consultancy world as a Business Consultant within Dynamics 365 F&SCM.

People Stories

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Events & webinars

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Some of our work

A global digital platform supports KK Group’s international growth

Read how KK Group strengthened its digital foundation with Columbus, creating a global core platform for international growth, automation and AI readiness.

Case

Transforming Litehouse foods through organisational change management

This case study explores Litehouse’s challenges, the role of OCM in their transformation, and how the partnership with Columbus helped shape a strong, people-centric journey.

Case

Biometria digitises operations to drive transparency and sustainability in forestry

Biometria partnered with Columbus to modernise its technology, replacing its legacy platform with VIOL 3, a next-generation system.

Case

B&O's transformation: Driving innovation, efficiency, and luxury experiences

With Columbus as a strategic advisor and implementation partner, B&O has set out on an extensive digital transformation project, taking an integrated approach to innovation, internal processes, and customer experience across all channels.

Case

Vedum ready for 100 more years of success with M3 Cloud

Together with Columbus, Vedum implemented Infor M3 Cloud to increase operational efficiency and futureproof the business’ IT infrastructure. Read the case study here.

Case

Contura ignites customer support with Microsoft Dynamics CE

Learn how Columbus helped Swedish manufacturer Contura to increase efficiency, service quality and cost control with Dynamics 365 CE. Read the case study here.

New ERP system strengthens Devold of Norway's global growth ambitions

The wool manufacturer, Devold of Norway, is now better prepared for the future with Microsoft Dynamics 365 as its new ERP solution. Close collaboration between Devold's team and Columbus has been key to the project's success.