Capability vs. Trust

Users are switching assistants, enterprises are deploying agents, and trust is quickly becoming the deciding factor.



Trust is becoming a competitive advantage in AI. 
Claude surged as users switched from ChatGPT, even as OpenAI launched a powerful new model.
 

Magnus Oxenwaldt breaks down why values, portability, and governance are quickly becoming key factors in choosing an AI provider. 

Quote: “Consulting firms are already deploying agents at scale, and your competitors are likely to follow. What many refer to as a governance gap is, in fact, a liability gap. The question is: are you prioritising capability, or are you prioritising trust?” 

Highlights - week 11: 

  • Claude overtakes ChatGPT in the App Store. 
  • OpenAI launches GPT-5.4 with computer-use capabilities. 
  • Deloitte warns most companies lack AI agent governance. 
  • A lawsuit involving Gemini raises new safety questions. 

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Future Bytes is your go-to podcast for practical insights on AI. Hosted by VP Group AI Magnus Oxenwaldt, each episode offers deep-dive guest interviews or weekly AI news, delivered in concise 5 – 10 minute episodes.

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