Articles

Online shopping unboxing woman_partial Retail Unpacked: Understanding customer expectations in 2026

Explore customer expectations in 2026 in Retail Gazette’s Retail Unpacked podcast, with insights from ecommerce expert Oscar Strachan. Read the highlights or listen now.

  • Article
novacura-flow-hero-image Novacura Flow Connect for Infor M3: Create apps to run your business your way

ERP systems are ‘one size fits all’ and customising them is a major issue, but with Novacura Flow Connect you can adapt your apps to do what you want when you want

  • Article
Agentic-ai-framework Turn AI ambition into business value with an agentic AI framework

Read how an agentic AI framework provides a structured way for organisations to turn AI ambition into measurable business value through agent-driven solutions.

  • Article
  • Article
Use your customer portal to increase CLV – Customer Lifetime Value

In B2B, it’s particularly important to maximise customer lifetimes so you can grow competitiveness. By offering a good customer experience, working with loyalty incentives and adding aftermarket services, e-commerce can improve CLV – Customer Lifetime Value.

Improve_Customer_Service Improving customer service in B2B portals with 360° experiences

Get a digital 360° overview to enhance customer experience

  • Article
procurement process Why improved procurement processes start before the purchase

Find out how improving procurement process before purchases are made helps increase visibility, control indirect spend, and identify cost-saving opportunities.

  • Article
Agentic Commerce Agentic commerce

Prepare your business for AI-driven buying with agentic commerce that connects product information, AI, and digital commerce to improve visibility, discovery, and customer experiences.

  • Article
2 of 24
clothes rail

Customer cases

See how we help our customers overcome their biggest challenges and position them for sustained long-term growth. 

Read More

Find us here

Get the latest insights

Sign up and stay updated to our latest insights.