In the first episode Magnus will talk about AI as an enabler and enhancing human interactions in retail.
Tune in as we explore:
- Is AI taking over retail jobs? – Not quite, it is enhancing the ability of workers to deliver better customer experiences.
- How leading retailers are using AI to handle routine tasks, allowing employees to focus on valuable customer connections.
- The future of retail – where AI's analytical capabilities with human emotional intelligence will achieve the best customer service.
Got questions or want to share your thougths?
Future Bytes is your go-to podcast for insights on AI in business. Hosted by digital transformation and AI expert, Magnus Oxenwaldt, each episode offers perspectives through guest interviews or focused solo sessions.
We appreciate your input. If you have questions, topic suggestions, or know someone who could be a great guest, feel free to reach out to Magnus at magnus.oxenwaldt@columbus.com. ✉️