When AI runs your business, who’s responsible?

The shift from using AI to trusting it with your business

Episode Highlights

  • Enterprise software is shifting from applications to agentic AI
  • Why 85% AI accuracy is not good enough for mission-critical operations
  • How to decide which business decisions to delegate to AI agents
  • AI accountability in enterprise software: vendor vs customer responsibility
  • Industry-specific AI agents vs generic models

The era of logging into software and telling it what to do is ending

Magnus Oxenwaldt sits down with Vignesh Subramani, SVP of Product Management at Infor — the global leader in industry-specific cloud enterprise software — to explore what the shift from enterprise applications to autonomous agents really means for business leaders running mission-critical operations in manufacturing, distribution, healthcare, fashion, food and beverage, and other complex industries. 

Vignesh has watched enterprise software evolve through every major shift: client-server, e-commerce, mobile, SaaS — and he’s clear that this one is different. Not a new feature, but a new architecture. We are no longer adding intelligence to software. We are building software around intelligence.

The conversation covers the jagged reality of AI today, the accountability gap between vendors and customers, and what leaders need to do right now to prepare their data, their processes, and their people. It’s also a window into how Infor approaches this shift as a partner: embedding industry-specific workflows, micro-vertical expertise, and governed AI agents directly into the Infor Industry Cloud Platform, so customers get AI that understands their business — not a generic model bolted on top.

Vignesh Subramani has more than 25 years of experience building software technology platforms, specialising in AI, automation and data. As SVP of Product Management at Infor, he leads the company’s technology and innovation products, including Infor Agentic AI, Generative AI, Machine Learning, Data Platform, Analytics, Governance, Risk and Compliance, PaaS, iPaaS, UX, RPA and IDM. 

About Future Bytes

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Future Bytes is your go-to podcast for practical insights on AI. Hosted by VP Group AI Magnus Oxenwaldt, each episode offers deep-dive guest interviews or weekly AI news, delivered in concise 5 – 10 minute episodes. 

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