Dynamics 365 Customer Insights transform customer experience with the insights needed to personalize engagement on a flexible customer data platform.

Sign up for a customer experience demo to ensure your business is using Microsoft Dynamics-integrated e-commerce effectively.

International Food Products used ColumbusFood ERP to gain an intuitive CRM system that helps support all efforts related to serving customers

Unified commerce is the new omnichannel—the next step in the transition required for companies to meet the expectations of today's customers. Start today.

Five technologies affecting customer experience: chatbots, artificial intelligence (AI), the internet of things (loT), VR/AR and data analytics