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This policy regarding the collection and processing of personal data (the “Privacy Policy”) describes how Columbus US., 3001 Broadway St NE, Suite 320, Minneapolis, MN 55413, (“we”, “us” “our”, or “Columbus”) process personal data. Through the Privacy Policy, we fulfil our duty to inform you as a consumer regarding our processing of your personal data in accordance with applicable laws.

Collection and processing of Personal Data

We process personal data in several different instances.

When you visit and use our website, we process personal data about you, e.g. by using cookies. This data is used to improve our website, including to collect statistics about the usage and effectiveness of our website, and the user experience, to provide customer support and target advertising, to personalize your experience and to tailor our interactions with you.

We also process your personal data when you use functions on our website such as signing up for one of our newsletters or webinars, or sending us data or requesting information about one or more of our services. If you request something from Columbus (e.g. a product or service, a call back, or specific marketing materials), we will use the data you provide to fulfil your request. In connection with a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes.

Finally, we process personal data when you or your organization enter into agreement with us regarding delivery of our services - hereunder products and software. We will use this personal data to fulfil our agreement with your organization. We may also contact you as part of our customer satisfaction surveys or for market research purposes.

Additionally, Columbus may make available mobile applications for download from various mobile application marketplaces. We may also provide social computing tools directly or indirectly to enable online sharing and collaboration among members who have registered to use them. These may include forums, wikis, blogs and other social media platforms.

The personal data that we collect, either directly or indirectly, may be combined to help us improve its overall accuracy and completeness and to help us better tailor our interactions with you. The personal data you provide to Columbus may also be used for direct marketing purposes. Before we do so, however, we will ensure that either we have obtained your specific consent to have your personal data used in this way or that it is a necessary basis for a legitimate interest pursued by us in securing delivery of our products and services.

The personal data we process will normally be of non-sensitive nature. The types of personal data which we process include e.g. your user name, password, email address, first name, surname, job position, company name and phone number. In addition, some of our software products include technologies that allow us to collect certain information about product use. We may also use such technologies to determine whether you have opened an e-mail or clicked on a link contained in an e-mail.

The purposes in respect of the processing of the personal data:

Consumer Category Personal data (non-sensitive) Purpose

All website visitors.

Statistics of website use, e.g. IP addresses, operating systems, browser types, geo-location, entry/exit webpages, time stamp and clickstream data.

To make available and improve our website, to customize its content to visitors, to perform customer support and to analyse website trends.

To make available and improve our website, to customize its content to visitors, to perform customer support and to analyse website trends.

Persons using or purchasing our services and products, including signing up to webinars, newsletters, etc

Usernames, passwords, email addresses, names, job positions, company names, phone numbers, information on whether e-mails have been opened, information on whether links provided in e-mails have been clicked, information on service use.

To enable consumers to use services provided by us, including provision of e-mails, newsletters, webinars, etc.

To contact consumers regarding satisfaction surveys or market research.

To directly market our services to consumers.

Employees (contact persons) of our business partners.

Email addresses, names, job positions, company names, phone numbers, information on whether links provided in e-mails have been clicked, information on product use.

To contact the consumers etc., including to contact consumers regarding satisfaction surveys or market research.

To directly market our services to consumers.

Users of our mobile applications and social computing tools (users (subject to any supplemental privacy policies issued regarding such).

User names, passwords, email addresses, names, job positions, company names, phone numbers, information on product use.

To enable online sharing and collaboration among members who have registered to use such services.

If you tell us that you do not want us to use your data to make further contact with you, we will respect your wishes, in accordance with the section "Your Rights as a Data Subject” below.

We do not sell any personal data of customers, potential customers, visitors, business partners, or employees.

Cookie:

Please find more information on our processing of cookies in our Cookie Policy

Disclosure

To help us provide our services, we may share the personal data with others, for instance our business partners, financial institutions, shipping companies or postal or government authorities, such as customs authorities, involved in the fulfilment of your request.

We also share your personal data with our service providers, e.g. in relation to hosting of IT services, backup, support and web development. It is our practice to require such service providers to handle personal data in a manner consistent with our policies.

Additionally, we may disclose your personal as required by law and/or when we reasonably believe that disclosure is necessary in order to protect the rights or property of Columbus, our business partners, suppliers, customers, or others and/or when disclosure is necessary to comply with a judicial proceeding, court order, or legal process served on our website.

Such parties can be located globally.

International Data Transfers

Columbus is part of a global organization with business processes, management structures and technical systems that cross borders. As such, we may share personal data about you within Columbus and transfer it to countries in the world where we do business in connection with the uses identified above and in accordance with this Privacy Policy. Our Privacy Policy and our practices are designed to provide a globally consistent level of protection for personal data all over the world.

We may transfer your personal data to other countries where we or our service providers do business. Columbus will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this Privacy Policy and no transfer of the data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Please contact us (see 'Contact Us' section at the end of the page) if you have questions on our use of service providers, engagement of other businesses or transfer to third countries, including any requests of documentation of the necessary levels of data protection. Find our contact information at the end of this Privacy Policy.

Security

Read about our Data Protection Measures here.

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact Us. If we become aware that we have collected personal data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.

Retention

How long we keep the personal information we collect depends on the type of information, the purpose for which it is used, how sensitive it is, and similar factors. In general, we will retain your personal information for the length of time reasonably needed to fulfil the purposes outlined in this privacy policy (including for as long as need to provide you or our customer with products and services), unless a longer retention period is required or permitted by law.

In addition, if any relevant legal claims are brought, we may continue to process your Personal Data for such additional time necessary in connection with that claim.

When we no longer need to use your personal data, it is removed from our systems and records or anonymised so that you can no longer be identified from it.

If you wish to request that we no longer use your personal data, please contact us (see 'Contact Us' section at the end of the page). We reserve the right to retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, etc.

Contact Us

If you have a question about this Privacy Policy or our handling of your personal data, or if you no longer wish to receive marketing e-mails from Columbus, please contact us:

or follow the unsubscribe instructions included in each marketing email.

This Privacy Policy will be updated on an annual basis and when necessary due to changes in applicable law. When changes to this Privacy Policy will be posted, the date at the top of this Privacy Policy will be revised. We recommend checking the website from time to time to inform yourself of any changes in this Privacy Policy or any of other policies.

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