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A solid Commerce platform is the foundation that enables your customers to easily find the product they're looking for, on any device and ensures that accurate delivery, pricing and product availability promises can be made. 

One size does not fit all, our flexible “Connected Commerce” approach will help you maximise your market proposition utilising Commerce, Content Management Systems (CMS) and Product Information Management (PIM). 

What can Connected Commerce do for you?

Improve the conversion rate of your website visitors

Give your buyers an easy, streamlined, online shopping experience. Small changes to your Commerce site such as decreasing your page loading time, reducing number of clicks to purchase and ensuring consistent messaging across platforms, combined with more advanced features like highly personalised content, will improve user experience and ultimately, boost your conversions.

Increase average basket value and boost sales

Understand more about what your customers want and need with real-time customer behaviour analytics as users interact with your touchpoints. Armed with this information, you can effectively use features on your Commerce platform such as product bundling, upsell or cross-sell and personalisation to increase average order size and deliver more value to your customers.

Decrease your returns rate and improve customer satisfaction

Empower your buyers with improved product information and customer reviews to give them a true picture of the product they're looking to purchase. Combine this with a personalised experience to help them find the right product for their needs; it's then less likely they'll return it, reducing costs for you and improving satisfaction.

Discounted Commerce Platform

Do you need a new or updated eCommerce platform fast?

“Since going live on our new Microsoft Based Platform from Columbus in March 2020, I can see that the solution will deliver the benefits that we expected. This is extremely important to us given the challenging conditions that all businesses are now facing.”

Mark Bartlett, Chief Finance & I.T. Officer - Charterhouse Holdings


What does success in the ‘new world’ look like for your business?

There are many things we have taken from 2019 into 2020… but there’s one you really need to take note of; your customer is in total control, the success of your business relies completely on them. In our latest guide, we explore how you can keep pace with your customers' expectations and the tools that you need to be competitive in the ‘new world’.
b2b report

The B2B Buying Process 2019 Report

Discover how to meet buyers’ demand for (Better) B2B e-commerce. In this report, we review the role of and demand for e-commerce in the B2B buying process. We look into
professional buyers’ current and future needs, and advise you on how best to meet them

Will your business grow, or will it shrink? Or worse... die.

It’s easy to point to the big players like Amazon and see how they leverage technology to grow exponentially but other, smaller organisations have achieved this growth too!


Your Unified Commerce Recipe

Unified Commerce is best achieved by creating a road map of business changes, projects and initiatives that can be executed. But what does the journey to Unified Commerce look like?

Mark Bennigsen

Service Development Director

Want to learn more?

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