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When your digital storefront is just as engaging, personalised, secure and friction-free as your brick-and-mortar store, you can increase customer satisfaction and sales. It’s all about giving your customers a streamlined shopping experience across all channels – one that anticipates their needs and satisfies their demands – and empowering your team with the tools to do so.  

When you have this balance, you can turn those one-time purchases into loyal customers who frequently return to your business.  

At Columbus, we’ve helped over 300 retailers across the world. We’ve helped improve their user experiences (UX), processes and provided system support so they can deliver a next-generation customer experience that covers online, in-store and through a call centre.  

The benefits of partnering with us...

A fully integrated e-commerce solution so you can get the most out of the Microsoft Dynamics stack

An intelligent, multichannel shopping experience designed to boost customer engagement and satisfaction

We're leaders in the retail and e-commerce industry for some of the world’s biggest retailers

Access to accurate, real-time data

Deeper insights into customers and the ability to deliver a more personalised service

Company-wide collaboration, thanks to the Microsoft Teams integration

Client stories

We've been helping companies like yours. Read their success stories below.

Our tools and resources

Discover a selection of our most recommended resources, produced by our industry experts.

PIM CALCULATOR




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