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Fact Sheet

D365 Business Central for Professional Services

Gain full control of your business with our all-in-one solution.

Fact Sheet

Project budgeting with D365 BC for Professional Services

Manage the progress of your project budgets from creation through to completion with clear visibility.

Guide

Keeping customers for life

Discover the perfect partnership between customer service and sales.

Podcast

Why food businesses should look beyond ERP

In this bonus episode of the ColumbusCast podcast, learn why it shouldn't always be about ERP.

Guide

The ultimate guide to PIM systems

Transform your product management operations with the right solution.

Brochure

D365: How to manage your Evergreen process

At Columbus, we have packaged together multi-tiered services that help you manage this complex process and stay fully in control.

Industry Report

The Total Economic Impact of Microsoft D365 Customer Service

What are the business benefits and cost savings you could see?

Brochure

Project cost tracking with D365 BC for Professional Services

Discover the benefits of project cost tracking with cloud-integrated D365 BC for PS.

Brochure

Time and expense tracking with D365 BC for Professional Services

Improve employee time and expense tracking with one flexible solution.

Infographic

Why it's time to rethink your sales engagement tactics

Today's customers expect more from salespeople. Here's how to keep up.

Guide

The value of managed services

Did you know that downtime can cost organisations an average of £4,000 a minute? Prevent this scenario by working with an MSP.

Guide

The ultimate guide to customer service and experience

In our guide to customer service and experience, you’ll learn all about the differences between the two terms, their relationship and how to excel in both.

Webinar

Tackling challenges in the professional services industry

Join industry experts as they discuss the challenges facing professional services companies today and share their practical advice on how to solve them.

Checklist

The change management checklist

Discover the structured change management approach and tips to help you build the right team to drive the project.

Guide

The best practices guide to traceability in the food industry

Learn how to build an effective traceability system, the challenges associated with it and how to choose the right solution for your business.

Guide

CRM in an ERP world: Differences, benefits and more

In this guide, we’ll be discussing the role a CRM system plays in maximising the benefits and value of your ERP system.

Infographic

How has the business landscape changed since the coronavirus pandemic?

The retail industry saw five years worth of change in five weeks. What can we learn from that?

Brochure

The importance of user acceptance testing

At Columbus, we ensure a detailed and agreed plan is drafted in advance of UAT commencement.

Brochure

The roadmap to successful change management

We offer a comprehensive set of advisory services to initiate, execute and realise your vision and new value.

Guide

Your guide to choosing the right professional services tool

Learn everything you need to know from the features of the perfect PSA solution to tips on selecting the best one for your business.

Guide

How to innovate your equipment rental firm

Read about the top trends impacting the equipment leasing sector and how you can adjust your business model so you’re ahead of the competition.

Brochure

Application and infrastructure management services by Columbus

Our AMS and IMS service is built on a modular service catalogue that covers proactive managed services, plus reactive support and consultancy services.

Brochure

Service delivery management by Columbus

At Columbus, we strive to place our customers at the centre of the story. Learn about our service delivery here.

Guide

How to improve customer engagement in manufacturing

If you’re a manufacturer and you haven’t started prioritising your customer engagement strategy, it’s time to start.

Guide

The standard vs food ERP system comparison sheet

Our comparison matrix lays out the key differences between standard ERP and food ERP systems.

Video

How D365 can help with food product recalls

D365 BC can help food manufacturers manage the disruption caused by product recalls.

Video

Improving demand forecasting accuracy with D365

In this video, learn how food manufacturers use Microsoft Dynamics 365 to improve demand forecasting accuracy.

How much ROI will Microsoft D365 CE yield for your business?

This 10-minute (MAX) questionnaire will calculate the estimated ROI the cloud-based Microsoft Dynamics 365 CRM will yield for your business.

Checklist

Choosing a B2B e-commerce platform

In our short checklist, we cover five key areas you should focus on in your search for the right platform.

Brochure

Test automation services by Columbus

Automated testing can be just what your high-performance applications need. Here's how we can help.

Guide

The complete guide to innovating your food business

Learn how to tell it’s time to innovate, what steps you should be taking to innovate and what technology trends to look out for.

Brochure

The Value First approach by Columbus

At Columbus, our aim is to guide and support your change and transformation initiatives.

Checklist

The Value First checklist

Use this resource to plan your value and benefits management strategy as per best practices.

Guide

A guide to technology adoption for food businesses

From AI and automation to machine learning, here's how food businesses can adopt the right tech.

Guide

The Executive's cheat sheet to digital transformation

From the trends impacting today's business landscape to the importance of value creation, get digital transformation-savvy with our resource.

Guide

The ultimate guide to choosing an AMS partner

Learn about AMS partners, from what they are and the business value they can add to how you can choose the ideal one for your business.

Guide

The biggest issues facing the food and beverage industry and how to tackle them.

The ultimate resource on food and drink industry challenges.

Guide

How to enhance your customer service and experience

Improve customer service and experience so you can turn one-time purchases into loyalty.

Guide

How to improve customer satisfaction and increase eCommerce sales

Have you got a customer-centric, connected strategy in place?

Guide

Where is the future of manufacturing heading and how can you keep up?

We might be in the midst of Industry 4.0 but we should be looking ahead.

Checklist

10 tips for successful technology adoption in e-commerce

Maximise your commerce technology investment when you prioritise user adoption.

Checklist

Achieving business agility in the professional services industry

Our checklist covers the stages you should follow to enable your business to pivot on demand.

Industry Report

5 years of change in 5 weeks: Retail's new shorter roadmap

Report in association with Retail Gazette

Video

Using D365 to improve food supply chain visibility

Watch our video and learn how Microsoft Dynamics 365 enables food manufacturers to gain complete, end-to-end visibility.

Brochure

Managed Services by Columbus

Relieve the burden placed on your IT team by working with a reputable managed services provider like Columbus.

Infographic

Understanding the importance of IT

What challenges face businesses who are dependant on their IT solutions for delivering success? Here's what our customers have to say…

Guide

The CEO’s guide to successful digital transformation in B2B e-commerce

Executives, it's time to transform your business. Here's how you can digitally transform your e-commerce business.

Brochure

D365 Business Central for Professional Services

There are certainly many other Professional Services solutions on the market, however D365 BC for Professional Services is unique in its capabilities.

Guide

From legacy to the cloud: A step-by-step guide

Learn how to prepare for a cloud migration project, the pros and cons of working with a partner, and how to ensure continuous success even after go-live.

Fact Sheet

D365 Project Operations

Read about the features and functionalities of D365 Project Operations.

Webinar

The business value masterclass

Are you looking to increase value in your organisation? Open additional revenue streams? Or streamline processes?

Industry Report

2021 and onwards: The future of food

In our report, we examined the state of the food and drink sector, from what it looked like in 2020 and what it could look like in the future.

Guide

12 steps to effective CRM data management

In this guide, we’ll walk you through how you can effectively manage your CRM data.

Fact Sheet

D365 Commerce

Offer your customers the seamless, flawless experience they're dreaming of.

Guide

A guide to ERP systems for the food industry

We break down the differences in functionalities of a generic ERP system in comparison to a food-specific one.

Webinar

Is your B2B e-commerce strategy working?

Watch our webinar, available on-demand, and prepare to question your e-commerce strategy.

Fact Sheet

D365 Customer Engagement: The ultimate pack

We’ve combined our three factsheets on the D365 CE apps so you can read about them in one place.

Guide

How to build a Power Platform Centre of Excellence

Discover the important role of driving user adoption by creating an internal centre of excellence for data-driven app development.

Guide

Choosing a food manufacturing ERP solution

Read about the 8 must-have features your manufacturing ERP system needs.

Guide

How to create a B2B e-commerce strategy

With a strong B2B e-commerce strategy in place, there's little that can hold your business back.

Guide

The manufacturer's guide to improving cost efficiency

Becoming a more cost-efficient manufacturer is about more than simply cutting costs.

Industry Report

Manufacturing in 2021: Where the industry's heading

In our report, we examine the manufacturing industry, from its current state to what it will look like in the future.

Checklist

How to ensure supply chain stability

Rather than de-globalising your supply chain, focus on making it more agile to withstand unpredictable conditions.

Guide

E-commerce for manufacturers

Learn why e-commerce is important for manufacturers and how you can build a winning strategy.

Fact Sheet

D365 Supply Chain Management

Use D365 Supply Chain Management to take your business processes to the next level.

Fact Sheet

D365 Finance

You can't predict the unpredictable but with AI, you can definitely become more prepared to mitigate the fallout.

Industry Report

Where is commerce heading?

What will the commerce landscape look like in 2021?

Webinar

POWER HOUR: Transform operations with Power Apps

In the latest session of POWER HOUR, we show you how to transform your processes rapidly, without large investment.

Infographic

What customers expect and how a CRM system can help

Whilst customer expectations are always changing, they always expect flawless service and experience.

Guide

How to choose an ERP implementation partner

Working with the right implementation partner is just as important as finding the right ERP system.

Infographic

What are the cost benefits of migrating to D365?

Discover the total economic impact of moving to the cloud from Dynamics AX.

Industry Report

The Total Economic Impact of Microsoft D365 in the cloud

A Microsoft-commissioned Forrester survey discovered the impact of migrating to D365 from Dynamics AX.

Industry Report

What's the global state of customer service?

Customer expectations are always changing but one thing stays the same. They want excellent customer service.

Guide

How to increase basket value

Increase your basket value and you increase your profits. Ready to learn how?

Guide

Getting personal: How to implement perfect personalisation

Discover the keys to achieving perfect personalisation, from the tools required to the strategy you need to adopt.

Guide

The recipes for Connected Commerce success

Build the perfect Connected Commerce strategy in our ultimate guide.

Guide

D365 vs Dynamics AX

Our comparison sheet pits the two Microsoft solutions side-by-side so you can see the differences.

Guide

The CRM implementation guide

CRM implementations aren't easy. Discover the pitfalls to avoid and best practices to follow in our guide.

Guide

How to choose the right CRM system

With so many CRM systems out there, how can you find the right one?

Guide

The digital innovation guide for businesses

From change management to futureproofing your supply chain and preparing your business processes for innovation, discover it all in our guide.

Brochure

Predictive analytics by Columbus

Take your business analytics to the next level with predictive analytics.

Infographic

The benefits of upgrading to D365 from Dynamics AX

With many businesses choosing to upgrade from Dynamics AX to D365, now could be the optimum time to explore how your business could benefit by biting the bullet.

Fact Sheet

SpaceMAX IoT

Utilise the power of the cloud and IoT from Columbus to gain valuable insights into space and motion on your shop floor or in your warehouse.

Guide

A comprehensive guide to Microsoft's Evergreen Updates

From April 2019, Microsoft will be introducing a continuous update cycle for Dynamics 365 Finance & Operations applications.

Guide

Discover the power of digital transformation for manufacturing industry.

Digital Transformation Guide for Manufacturing Industry

Guide

Learn how to digitally transform your retail business with Dynamics 365.

Digital Transformation Guide for Retail Industry

Solution Resource

RapidValue and Dynamics 365 Lifecycle Services help D365 customers with strategic goals.

RapidValue Solution Resource

Guide

Why do food distributors need specialist ERP systems?

ERP Guide for Food Distributors

Guide

Checklist: Six steps to building your SMART field service model.

Filed Service Checklist

Fact Sheet

Achieve a 360-degree view of your business with Microsoft Dynamics 365 Finance & Operations

Dynamics 365 F&O Fact Sheet

Guide

How do you choose the right equipment rental solution for your business?

Discover the 12 features your solution must offer.

eBook

How food manufacturers are optimising supply chains to boost visibility, safety and profitability.

Managing Fresh Guide

Webinar

Does your ERP software provide a platform for your business to thrive?

D365 BC On-Demand Webinar

Podcast

ColumbusCast Episode 2: Leveraging the Power Platform in Manufacturing.

Manufacturing Podcast

Video

Satisfy customers and build brand loyalty with Dynamics 365 Customer Service.

Dynamics 365 Customer Service Video

Video

Transform your sales experience and take it to the next level with Dynamics 365 Sales.

Dynamics 365 Sales Video

Video

Solve your business challenges by transforming complex data into actionable insights.

Microsoft Power BI

Video

Enhance your customer experience with Dynamics 365 Field Service.

D365 Field Service Video

Webinar

eCommerce Growth Video

Columbus and Episerver discuss “what's next” for customer-driven content and successful eCommerce growth.

Webinar

The interactive POWER HOUR: How to get the most from Power BI

Take your reporting to the next level!

Case Study

Learn how we helped one of the leading Russian leather manufacturers improve their processes

Discover the full story behind implementing Dynamics 365 Customer Engagement (CRM) and Finance (ERP).

Infographic

Build your future on the Power Platform

Lean Business Acceleration with Columbus and Microsoft Power Platform

Fact Sheet

Enhance the power of your sales and marketing with D365

When you connect your core business systems, such as sales and marketing, you can benefit from increase data visibility, sharing and more.

Guide

How Microsoft D365 for Customer Service can improve customer experience

Customer demands are always changing but one thing stays the same. They're always looking for exceptional customer experience.

Guide

Food recalls, labelling and document compliance: Improving traceability and recall management

The majority of food product recalls occur because of incorrect or missing information on a label, suggesting a breakdown in the processes that facilitate traceability.

Fact Sheet

Improving customer experience with Microsoft Dynamics 365 for Field Service

Improving customer experience with Microsoft Dynamics 365 for Field Service Description - For truly excellent customer experience, your field service needs to be just as exceptional and connected as the rest of your customer service.

Infographic

Discover how online buying patterns have changed following COVID-19

Due to the COVID-19 pandemic, all businesses have had no choice to embrace the 'new normal'. But what exactly does that term mean? And what should you be doing to adapt?

Industry Report

Raconteur Report 2020: Roadmap to Digital Transformation in Food & Beverage

FOOD TRANSFORMATION REPORT 2020

eBook

Raconteur Retail Report 2020: Roadmap to Digital Transformation in Retail

RETAIL TRANSFORMATION REPORT 2020

Industry Report

Raconteur Manufacturing Report 2020: Roadmap to Digital Transformation in Manufacturing

DIGITAL MANUFACTURING REPORT 2020

5 tips to select the right AMS partner

Application Management

Whitepaper

Fundamental principles of robust application management

Application Management

eBook

Powering the manufacturing industry with Microsoft D365 to achieve digital transformation

Digital Transformation, Microsoft D365

Webinar

When sales and marketing click, so do your customers

Customer Experience, Microsoft Dynamics CRM

Webinar

Achieve ‘Touchless’ AP Invoice Automation Processing for Microsoft D365 & AX with MediusFlow

ERP, Accounts Payable

Webinar

Do you know the benefits of both Cloud and On-Premise CRM? Find out in our webinar!

MICROSOFT DYNAMICS 365 CUSTOMER ENGAGEMENT WEBINAR SERIES

Webinar

Discover how to upgrade from CRM On-Premise to D365 Customer Engagement in the Cloud

MICROSOFT DYNAMICS 365 CUSTOMER ENGAGEMENT WEBINAR SERIES

Webinar

Watch the 'Sales Force Automation: What the Analysts Say' webinar

MICROSOFT DYNAMICS 365 CUSTOMER ENGAGEMENT WEBINAR SERIES

Webinar

Learn how to use LinkedIn with sales effectively in our webinar

MICROSOFT DYNAMICS 365 CUSTOMER ENGAGEMENT WEBINAR SERIES

Webinar

Watch our webinar: An overview of the latest updates to Dynamics 365

MICROSOFT D365 CUSTOMER ENGAGEMENT WEBINAR SERIES

Webinar

Lead to Qualified Opportunity in D365

MICROSOFT DYNAMICS 365 CUSTOMER ENGAGEMENT WEBINAR SERIES

Webinar

Need to improve your quotes, contracts and invoicing process? Watch our webinar!

MICROSOFT D365 CUSTOMER ENGAGEMENT WEBINAR SERIES

Webinar

Discover more about sales relationship insights in our webinar

MICROSOFT DYNAMICS 365 CUSTOMER ENGAGEMENT WEBINAR SERIES

Webinar

Discover mobile options for sales and account management in our webinar

MICROSOFT DYNAMICS 365 CUSTOMER ENGAGEMENT WEBINAR SERIES

Industry Report

B2B Buying Process Report 2019 | Columbus UK

Download our latest b2b buyers report 2019 to discover how to meet buyers’ demand for better b2b eCommerce and understand buyers’ current & future needs.

Guide

Are you ready to discover the road to flawless Field Service?

Download our short guide

Whitepaper

5 tips for digital transformation in the food and beverage industry

Download the free white paper to discover how food and beverage companies optimize their productivity, cut costs and increase customer satisfaction.

eBook

Today's forecast: It's cloudy in the food and beverage industry

Microsoft Dynamics 365 helps food and beverage organisations optimise their productivity and customer satisfaction. Download the free e-book.

Fact Sheet

Will your business grow, or will it shrink? Or worse... die.

It’s easy to point to the big players like Amazon and see how they leverage technology to grow exponentially but other, smaller organisations have achieved this growth too!

Guide

4 Most Common Customer Service Demands and How to Solve Them

Discover what are the four most common customer service demands and how to solve them to deliver the best customer experience. Download your guide now!

Fact Sheet

Discover Sana SaaS: the shortcut to eCommerce

Considering a SaaS model for your e-commerce solution? Or perhaps you’d just like to learn more about SaaS and what it entails.

Infographic

Infographic: Connect to your customer with integrated field service

Learn how to improve your customer experience with proactive and connected field service.

Industry Report

Report: Improving customer experience and brand loyalty

Research suggests that 63% of CRM initiatives fail, yet more than 50% of organisations are redirecting investments towards customer experience (CX) innovations. Can technology be leveraged for a successful customer experience?

Video

Video: Connected Field Service demo

What does connected field service really look like? Find out by watching our short video.

Solution Resource

Your ERP checklist: 8 steps to consider in your next implementation

Ready, Steady, Grow! When planning your project allow for contingency. On time and on budget are admirable goals; project success is much more than that, so get our guide to tick off those valuable aspects off your list!

Guide

How to start your cloud transformation journey

An effective, low-risk cloud transition in manageable steps

Guide

Business is better at the speed of the cloud - A guide to cloud transformation

Modern cloud technology enables companies of all sizes to take advantage of software, hardware, and network infrastructures on an as-needed, economical basis.

Industry Report

Manufacturing 2020: How far are you looking into the future?

Prepare for 2020 and beyond with advice featured in this industry-specific report.

Solution Resource

Six steps to building your SMART field service model

Discover how you can get started with field service today by downloading our checklist.

Guide

9 key recommendations for suceeding with PIM

What does our business gain by having a PIM? These questions and more are answered in our informative guide.

Guide

Fitting field service into your Microsoft solution architecture

If you're about to embark on an implementation of the Field Service application, determining where it should sit in the context of the rest of your organisation can be a challenge!

Webinar

B2B eCommerce explained: Webinar with Sana

Selling online isn’t just for retailers – and it hasn’t been for a while…

Guide

A retailers guide to transformation in the cloud

In retail, you experience one moment of truth after another. An immediate feedback loop between your customers and your products, employees, and brand puts you to the test many times every day. The Columbus retail teams help you take control of a business that can look as unpredictable as the weather.

Industry Report

Industry report: Food for thought

Gain insights into revolutionary strategies to tackle food industry challenges

Fact Sheet

IoT SpaceMax - optimising people and products in the workspace

Utilise the power of the cloud and IoT to gain valuable insights into space and motion on your shop floor or in your warehouse

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