It’s easy to point to the big players like Amazon and see how they leverage technology to grow exponentially but other, smaller organisations have achieved this growth too!
Discover what are the four most common customer service demands and how to solve them to deliver the best customer experience. Download your guide now!
An all in one ERP business management solution that helps connect your financials, sales, service and operations to streamline business processes, improve customer interactions and make better decisions.
Considering a SaaS model for your e-commerce solution? Or perhaps you’d just like to learn more about SaaS and what it entails.
Learn how to improve your customer experience with proactive and connected field service.
Research suggests that 63% of CRM initiatives fail, yet more than 50% of organisations are redirecting investments towards customer experience (CX) innovations. Can technology be leveraged for a successful customer experience?
What does connected field service really look like? Find out by watching our short video.
Ready, Steady, Grow! When planning your project allow for contingency. On time and on budget are admirable goals; project success is much more than that, so get our guide to tick off those valuable aspects off your list!
An effective, low-risk cloud transition in manageable steps
Modern cloud technology enables companies of all sizes to take advantage of software, hardware, and network infrastructures on an as-needed, economical basis.
Prepare for 2020 and beyond with advice featured in this industry-specific report.
Remove the headached and stay compliant with an automatic, streamlined process from Columbus
Discover how you can get started with field service today by downloading our checklist.
What does our business gain by having a PIM? These questions and more are answered in our informative guide.
If you're about to embark on an implementation of the Field Service application, determining where it should sit in the context of the rest of your organisation can be a challenge!
Selling online isn’t just for retailers – and it hasn’t been for a while…
Integrated ERP solves a lot of challenges for all distributors. Stock visibility/availability, speed of order entry, efficient pick/pack/ship and great purchasing support, whether you need back to back to ensure you never run short of key lines.
The only completely servitised, out-of-the-box Microsoft Dynamics 365 B2B eCommerce solution
Unified Commerce is best achieved by going on a journey and identifying a road map of business changes, projects and initiatives that can be executed. But, what does this journey to Unified Commerce look like?
In retail, you experience one moment of truth after another. An immediate feedback loop between your customers and your products, employees, and brand puts you to the test many times every day. The Columbus retail teams help you take control of a business that can look as unpredictable as the weather.
The most successful organisations proactively list their customers and let their feedback drive the business's customer experience strategy.
Taking a new approach to business applications, the Dynamics 365 family brings together the best of Microsoft CRM and ERP offerings with specific and purpose-built apps for all of your key business processes.
Shift your field services from a cost centre to a proft centre; reactive to proactive
Discover Microsoft Dynamics 365 Customer Engagement: Sales and Marketing Quick Start
Gain insights into revolutionary strategies to tackle food industry challenges
Modern advanced analytics tools can look for patterns in data to verify if those conditions are likely to emerge again, allowing businesses and investors to adjust where they use their resources with the aim of taking advantage of possible future events.
Microsoft Dynamics 365 for retail is an end-to-end retail solution delivering unified digital, in-store, and back-office operations across all channels.
Become a disrupter in your industry with the right tools to make your job easier, digitalisation simpler and prioritisation easy!
Take advantage of Azure IoT Edge to make hybrid cloud and IoT solutions a reality
Utilise the power of the cloud and IoT to gain valuable insights into space and motion on your shop floor or in your warehouse
Intelligent, connected field service fully integrated into Microsoft Dynamics 365 for a holistic approach to your business.
Microsoft Dynamics 365 empowers businesses with the integrated functionality of ERP, CRM, Office 365, business intelligence and more.
Discover why 'Cloud-based applications' are replacing the 'classic ERP system' as organisations move to become more flexible and connected.
From April 2019, Microsoft will be introducing a continuous update cycle for Dynamics 365 Finance & Operations applications.
RapidValue is the only enterprise value-driven business process mapping solution that is designed exclusively for Microsoft Dynamics 365.