Regardless of whether they visit a website or a brick-and-mortar store, today’s customers want an experience that’s engaging, satisfying and consistent. To create an omnichannel and holistic environment, retailers need to be embracing Connected Commerce.
Connected Commerce will allow you to get to know your customers so they can shop according to their personal preferences, have their needs anticipated, their frustrations evaporated and their demands satisfied.
At Columbus, we provide Connected Commerce services that will allow you to design compelling online experiences. These enhanced experiences will boost your brand image, attract customers and foster lifelong loyalty.
A combination of AI and in-depth customer insights can allow you to make personalised product recommendations to upsell and cross-sell and ultimately increase basket value.
Your CMS can benefit from cloud-based connectivity so you can enjoy faster time-to-market, de-siloed systems and low maintenance costs.
A single Product Information Management (PIM) system can bring all your vital data onto one platform, improving overall visibility for your teams and boosting productivity.
Thanks to an integrated PIM system and CMS, data is more visible and your teams can easily access the information they need to see. Less time spent searching for data, more time spent on business-critical tasks.
Enhance your connected commerce offering by bringing every aspect of your products onto one system.
Ensure your customers’ online experiences, from landing page to checkout, are seamless with a CMS.
Let your customers easily find the products they’re looking for on the device of their choice.