Customer Experience - Product Information Management (PIM)

Based on your responses to the assessment, we have identified a specific and personalised focus area for your company. In this page, you can learn more about this area and get free resources to help you kick start your journey towards delivering unified and delightful customer experiences.

What is PIM?

A Product Information Management (PIM) solution provides a single place to collect, manage, and enrich your product information, create a product catalogue, and distribute it to your sales and eCommerce channels. A PIM solution makes it faster and easier to create and deliver compelling product experiences.

GETTING STARTED WITH PIM

Nine Key Recommendations for succeeding with PIM

Over the past several years, we have guided many companies through their PIM implementations, and in that time we have learned the success factors needed, and the pitfalls you should avoid. In this guide, we have compiled nine key recommendations that we hope will help you get started with PIM.

Why do you need PIM?

Establish one source of truth for product information

Improve the quality and consistency of product data across all channels

Deliver a compelling product experience to drive great customer experiences

James Baker

Senior Customer Experience Business Lead

YOUR FOCUS AREA: PRODUCT INFORMATION MANAGEMENT (PIM)