Prompt responses. A personalised experience. Consistency between online and offline channels. All your customers want are excellent buying experiences.
Take their pain out of being a customer and give your customers the seamless experience they're after with Microsoft Dynamics 365 Commerce. You'll gain access to an all-in-one e-commerce system that's capable of servicing customers and processing orders round-the-clock.
And that can drive customer loyalty.
The benefits you could see...
One system to exceed expectations and drive brand loyalty
Dynamics 365 Commerce provides everything a business who relies on commerce might need to deliver a memorable, consistent customer experience. The caveat? It's available in one system. And that system can be 'on' all day, every day, taking orders and meeting customer needs.
Seamlessly service your customers through every channel
From online and mobile to Point of Sale and the call centre, Microsoft's e-commerce solution is all about centralisation. Now you can offer your customers the seamless, consistent shopping experience they’re after as your digital, in-store and back office operations are connected.
Access to everything you need to build, run and succeed in e-commerce
Create the perfect digital storefront with the simple drag-and-drop and visual page builder features. You can even test content before you go live.
Boost overall commerce sales
AI-based recommendations suggest personalised content to your customers, increasing conversion rates, basket value, user experience, loyalty and more. Cross and upselling no longer need to be time-consuming tasks based on guesswork.
Streamline your operations
System integrations make gaining a real-time view of stock much simpler. Now you can make better stock supply decisions, accurately forecast customer demand and work to maximise profitability.
Gain agility and scalability
The solution is natively headless so it’s easy to adapt to current and emerging needs. For example, you can employ a configurable platform that grows with your business.
The features and functionalities of Dynamics 365 Commerce
To read about the D365 Commerce solution in more depth, download our product factsheet. We discuss what the solution aims to help you achieve and why other businesses are choosing to invest in it.
