Microsoft Dynamics 365

Bringing insights to the right people to drive smart, timely decisions

Dynamics 365 empowers business users by providing insight and intelligence within the applications where operations, finance, sales, or service delivery are managed.

Intelligent applications that work together.

Applications that seamlessly work together in the cloud, allowing you to run your entire business from end to end, unifying the capabilities of CRM business software and ERP systems such as:

  • Dynamics 365 for Sales
    Turn your business relationships into revenue by bringing digital intelligence into every deal.

  • Dynamics 365 for Customer Service
    Utilise more detailed information to provide world-class customer support and earn customers for life.

  • Dynamics 365 for Operations
    A comprehensive manufacturing, retail and financial enterprise solution to make data driven decisions.

  • Dynamics 365 for Field Service
    Optimised scheduling and predictive maintenance and other smart capabilities allow you to master the service.

  • Dynamics 365 for Project Service Automation
    Use intelligent tools designed to help you better satisfy clients and successfully manage your project-based business.

  • Dynamics 365 for Marketing
    Bring a unified experience to your sales and marketing with Adobe Marketing Cloud, allowing you to connect customer experiences at every interaction

  • Dynamics 365 for Financials
    Give financial and business management a single solution, enabling you to more effectively grow your small to medium-sized business.

  • Dynamics 365 for Customer Insights
    Utilise relevant insights on how to best serve your customers to drive customer engagement.

How Microsoft Dynamics 365 benefits your business?

Support just the workloads you need.

Deploy the productivity and management resources you need, for the processes and business areas you want to transform, adding others as you like. No need to purchase functionality that does not benefit your business.

Enhance roles and processes with meaningful intelligence.

Bring data insight from the Cortana Intelligence Suite and Power BI to the people and activities where they can drive smart decisions and the right, timely actions.

Build valuable apps without coding.

Dynamics 365 enables business users to increase the power of their technology by building their own apps without having to use professional development tools.

Manage growth your way.

Grow your technology in the Microsoft Azure cloud, scaling to the optimal capabilities, storage volume and performance levels while adjusting as your needs change.

Benefit from greater control, flexibility, and consistency.

Easily set up your own workflows to connect apps and services for many possible scenarios, for example, to enable timely sales lead follow-up or to receive notifications of transactions and operational events.


Why Columbus is the partner of choice for Microsoft Dynamics 365?

For Columbus customers who are pursuing a digital transformation strategy, Dynamics 365 supports the systems of intelligence that position individuals to make decisions and take the next steps. It also connects with the Columbus Business Process Management (BPM) tools, Columbus RapidValue, Columbus RapidValue INTERACT and the mobile BPM app — for companies that want to design and optimize customer-focused processes.

  • We help you reach the results you want to achieve in the most low-risk, predictable, economical way possible.
  • Exceptional consulting and deep industry expertise
  • More than 1,800 companies in 42 countries manage their business transformation with industry and productivity solutions developed by Columbus.
  • Columbus is a publicly held company with a record of over 27 successful years in business
  • Columbus teams have the business, industry, technical, and local business-culture expertise to complete complex, international projects successfully.

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