Microsoft Dynamics 365 – Harness the power of super cloud for your digital transformation

Unlock the true potential of your business with seamless, intelligent applications in the cloud.

Microsoft Dynamics 365 empowers businesses with the integrated functionality of ERP, CRM, Office 365, business intelligence and more. This multi-tenant public cloud supports business users with insights and intelligence while they manage Sales, Customer Service, Field Services, Project Service Automation, Marketing and Operations, all at ease.

  • Enable digital transformation that fits with your business model
    Deploy the productivity and management functionality you need, for the processes and business areas you want to transform, adding modules and apps as you like. No need to purchase functionality that does not benefit your business.
  • Deploy a nimble, flexible solution that helps you embrace change easily
    Benefit from the flexibility of combined ERP and CRM functionality into one solution that unifies departments and empowers collaboration across business units. Extend existing applications, and integrate with third party technologies, to address market forces and other business changes.
  • Visualise your end-to-end business and turn insights into actions
    Bring data insights from the Cortana Intelligence Suite and Power BI to the people and activities where they can proactively drive smart decisions and the right, timely actions. Dynamics 365 pushes big data, advanced analytics and IoT into key business processes out-of-the-box for actionable intelligence when and where it’s needed.
  • Scale at a pace that works for your business, while adopting new technologies
    Grow your technology in the Microsoft Azure cloud, scaling to the optimal capabilities, storage volume and performance levels while adjusting as your needs change.
  • Run a more productive, purposeful business with process-driven optimisation
    Easily set up your own workflows to connect apps and services for many possible scenarios, for example, to enable timely sales lead follow-up or to receive notifications of transactions and operational events. Enable greater productivity where you need it, by connecting business applications and processes workflows with collaboration and productivity tools.

For Columbus customers who pursue a digital transformation strategy, Microsoft Dynamics 365 enables people take right decisions, at the right time towards actionable next steps.

Microsoft Dynamics 365 aligns with the Columbus business process management (BPM) tools—Columbus RapidValue and Columbus RapidValue INTERACT, the mobile BPM app—for companies that want to design and optimize customer-focused processes.

  • Build personalized experiences around customer service
  • Empower employees with access to the right tools driving productivity
  • Streamline operations in-line with the changing business needs
  • Automate business-critical processes towards successful digital transformation
Infographic

Just Eat transforms financial operations with Columbus

Online food order and delivery service Just Eat operates across 12 different markets, serving the changing needs of their restaurant partners and large customer base.

Just Eat were working to create a seamless transition from phone orders to the mobile app, right through to voice ordering with products such as Alexa, keeping pace with changing buyer habits. In order to stay on track with their next growth milestone, they needed to implement the right supporting technology.

Watch the video to discover why Just Eat chose Microsoft Dynamics 365 for Finance, and the benefits that they have realised following the implementation.

Microsoft Dynamics 365 for Finance & Operations

Unified financials and operations gives your business the ability to accelerate rapidly while address market forces. Automate key financial and operational processes on both a local and global level while ensuring compliance and getting better visibility until all operations, workflows, processes and goals.

Microsoft Dynamics 365 for Customer Service

Deliver unrivalled customer service that goes beyond the connected customers’ rising demands. Provide your customers with an omni-channel experience, empower your customer service agents with intelligent processes, and personalise your offering for differentiation.

Microsoft Dynamics 365 for Sales

Finally, sales force automation with a personal touch. Understand your prospects and customers through multiple touch points and interactions, anticipate customer needs, engage more effectively, and ultimately win more deals without silos, complex processes and little visibility into the rest of your operations.

Microsoft Dynamics 365 for Field Service

Automate and optimise the entire service supply chain end-to-end to deliver intelligent, proactive service to your end customers. Improve the efficiency and productivity of your field service operations with built-in intelligence including machine learning and fault detection.

Microsoft Dynamics 365 for Marketing

Delight the connected customer at every interaction and touch point with personalisation capabilities and engagement insights along the way. Improve the integration between sales and marketing with one view of the customer throughout their journey.

Microsoft Dynamics 365 for Talent

Attract, onboard and manage the best talent for your organisation with Microsoft Dynamics 365’s rich human resources functionality. Get rid of disconnected data between recruitment and onboarding and streamline onboarding processes and employee benchmarking to help your organisation grow in the right direction.

Microsoft Dynamics 365 for Project Service Automation

Deliver projects on time, in budget, and profitably with automated forecasting, customer collaboration, templated project contracts and optimised project scheduling.

Microsoft Dynamics 365 Business Central

Business Central brings the full power of Dynamics NAV to the cloud to give small and medium sized businesses a modern user experience that is optimised for insights and productivity.

The cloud offers the breadth and scale that are limited with on premise solutions. Reduce IT administrative complexity, information security risks, and the cost of technology ownership. Gain access to systems, expertise, data management and security practices, and infrastructure. Dynamics 365 provides customers a sleek, user-friendly experience with built in insights, intelligence and workflows using a common data model and consistent application platform.

Download the cloud transformation eBook

The Columbus Difference

What we do

How we do it

We provide business process mapping for better business value realisation.

Columbus RapidValue is a business process modelling tool that helps you maximise return on your ERP implementation and ensuring that you end up with a complete end-to-end solution with a faster and smoother implementation, increased ROI, lower cost of ownership and documented processes.

We help you achieve rapid return on investment throughout your organisation.

We implement in less time, with less risk, based on your organisation’s needs and goals. That means you won’t end up with unusable software and your solution will augment and optimise business as usual.

We lower your risk of implementation failure.

We use proven deployment methodologies and draw on a wealth of business and technical experience. We hire, develop, and retain the most skilled and customer-oriented people in our field. In our team, the average consultant has delivered 24 ERP implementations over 13 years.

We provide lifetime customer support based on your needs to help you run and optimise your ERP system and the solutions that connect to it

We are your partner wherever you are on your digital journey.

We understand every organisation is at a different place on the path to digitalisation. We evaluate your long-term business goals and work with you to develop a digital strategy including process mapping, proofs of concept, integrations and more to give you a roadmap to future success.

Looking to eliminate silos, automate key processes and unify business operations? Let us help you get started today.

Contact us to learn more about the benefits of Microsoft Dynamics 365; whether you are in discovery, looking for continual support or exploring new possibilities.

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Business LInks

Latest blogs about Microsoft Dynamics 365

Columbus
22nd March, 2018
Microsoft Dynamics 365 Business Central: Product update

Two weeks before first wave of general release, Marko Perisic, Microsoft General Manager for D365BC (Dynamics 365 Business Central), hosted an update of D365BC to partners.

Categories: Dynamics, Microsoft Dynamics 365 Business Central

investing in ERP
13th March, 2018
Introducing Microsoft Dynamics 365: Business Central

Microsoft has announced an official name and launch date for Microsoft Dynamics 365 Business Central.

Categories: Dynamics, Microsoft Dynamics 365 Business Central

Lifes a beach
3rd March, 2018
Life's a beach with Microsoft Dynamics 365: ERP HeadtoHead

ERP HeadtoHead is back! We’re really excited to be attending this year and showcasing exactly how life with Microsoft Dynamics 365 is a beach.

Categories: Microsoft Dynamics 365