A happy, efficient workforce is key to delighting customers. A modern workplace, which provides your team with the digital tools they need and integrated with your core business operations, can help to reduce the gap between your employees, management and customers.
At Columbus, we offer a variety of services geared towards helping you create the modern workplace you need to improve employee and ultimately, customer satisfaction.
Customer Relationship Management (CRM), Field Service and Office 365 will empower your business with seamless collaboration and boosted productivity. Your employees can benefit from greater data visibility and deeper customer insights (among other benefits) so will spend less time looking for what they need and more time solving customer queries, which then means customers receive better service and overall experience.