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Give your customers better experiences with Salesforce!

Salesforce is a world leader in Customer Relationship Management (CRM) and can help you take your customer relationships to new heights. With Columbus as a partner, you can give your customers exactly what they want, when they want it, over and over again.

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Customers are increasingly expecting more and more from your company. In the future, you must be able to deliver a personalized customer journey, in an ever shorter time - to continue business growth and gain market share.

In our Customer Experience & Engagement team, you will find experts in consulting, design, implementation, integrations and management of CRM solutions. With us in Columbus as a partner, we help you deliver personal and customized interactions with your customers.

Salesforce is a platform for the entire customer journey from marketing, sales, e-commerce and customer service, in one and the same source of information. The platform uses the latest technology in cloud services, social media, mobile communications, Internet of Things (IoT), artificial intelligence (AI) and much more.

Of course, we are with you throughout the process and make sure you get everything that Salesforce has to offer. Customer Relationship Management has never been faster, smoother or easier to customize.

With Salesforce you can:

  • Get more customers by knowing their needs and interests
  • Create a personal marketing strategy with the customer in the center
  • Automate parts of the customer's journey so that you save time and resources
  • Live up to your customers' expectations throughout the customer journey
  • Respond faster to your customers' questions in all digital channels

 

Our consultants can help you with:

Planning, preparing and implementing the right solution for your business needs

Make adjustments if your organization already uses some of the solutions for better outcomes

Create an anchor in the organization for the implementation of the required changes

FREDRIK PERSSON

FREDRIK PERSSON

Business Line Director, Customer Experience & Engagement

Want to know more about how we work with Salesforce?

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