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Microsoft Dynamics 365 Customer Engagement is a series of applications which supports the relationship with your customers, end to end. 

You can choose single or multiple applications - that integrate with the rest of the Dynamics 365 suite - to give you the exact functionality that you need to maintain and strengthen your customer relationships. 

Why you should choose Microsoft Dynamics Customer Engagement

Create consistency across touchpoints in your organisation, from sales and marketing, to service and beyond

Assist your customers from any location, using any device

Generate positive, customized customer interactions to boost sales growth

Build team collaboration and enable your sales team to sell as a team

Connect every source of customer information across all channels including live chat and social media

Become data-driven with new analysis on customer insights from Power BI dashboards

Chris Mean

Chris Mean

Head of Customer Experience and Engagement

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