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How to adapt your food business in the digital age

Food companies are feeling the pressure to transform and modernise their business processes in line with changing consumer preferences.

Top ten benefits of using Power BI for your business

In using Dynamics 365 software, users benefit from being able to see detailed information about their organisation's data. To find out if Power BI can help you view intuitive business insights with out of the box functionality, at low to no cost, then read on to find out more!

How to achieve Customer Service success with Microsoft Dynamics 365

This blog looks specifically at the Microsoft Dynamics 365 solution, and how it supports various channels and gives companies a 'joined-up' approach to omni-channel customer support.

CRM and Sales Force Automation - What do the experts say?

This research finds the conclusion is pretty much self-explanatory … essentially, it’s saying: … all 3 of the major Analysts agree - Microsoft is one of the TOP 3, so, “include Microsoft on your shortlist”

How to implement production routing in Microsoft Dynamics Business Central

Microsoft Dynamics 365 Business Central provides a small to medium-sized business with a rich range of functionalities to support manufacturing. Included is the ability to plan production capacity which, although not essential to the production process, is perhaps often overlooked by users.

The value of excellent customer service (and how to get there)

Good quality customer service is akin to the holy grail. It’s clear that the pace of life is much faster today than it was 20, even 10 years ago, and associated with this is the impact of 24 x 7 news, Social media, and full internet access at lightning speeds to all corners of the world.

Supporting sales: An inside look into Microsoft Dynamics Customer Engagement

“People buy from people that they trust” … is this really true in this day and age? Today, for instance, if you are buying online chances are there are no people involved at all in the sales transaction.

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