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CRM

How manufacturers can use Industry 4.0 to transform customer experience

We look at the impact Industry 4.0 is having on the manufacturing industry and its ability to...

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7 tips to improving your customer engagement strategy

A robust customer engagement strategy can help you provide the most memorable, positive customer...

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CRM

6 steps to CRM ERP system integration success

So you know the benefits of a CRM-ERP integration and you’re looking to ensure a successful...

3 mins read Read More
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ERP vs CRM: What's the difference and do you need both?

The main difference is that an ERP system manages back-office tasks while a CRM handles the front....

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Microsoft Dynamics 365 CRM vs Salesforce: The ultimate face-off

A CRM tool can transform the way your business works, taking efficiency to new heights. Your choice...

6 mins read Read More

The value of excellent customer service (and how to get there)

There’s value in good customer service - it can help you satisfy customers. After all, it costs 5x...

3 mins read Read More
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