Stephen Higgins 19-Feb-2019 10:00:00 19-Feb-2019 10:00:00 What does world class customer experience look like? 5 mins In this video, find out how to deliver a unified and delightful customer experience. It starts with knowing your customers and anticipating their desires. Stephen Higgins 05-Jun-2017 16:05:00 05-Jun-2017 16:05:00 The GDPR checklist: 10 steps to take now The General Data Protection Regulation (GDPR) is a new EU regulation aimed at protecting the personal data of EU citizens. Here's how to ensure you're compliant.