In this video, find out how to deliver a unified and delightful customer experience.

What does it take a deliver a delightful customer experience? Start by thinking like your customer. Trace your way back the cycle of how they interact with you.

Are you keeping on top of your system maintenance for Microsoft AX and Dynamics 365? This is a great time of year to stop and take stock of the maintenance of your enterprise resource planning systems. Evergreen updates for Microsoft Dynamics 365 are coming in April 2019, make sure you're prepared

We are currently in the age of the connected customer, with customer expectation increasing significantly in recent years. It isn’t about customer satisfaction any longer but rather about creating the most personalised, servitised experience possible

Today, the walls of the corner office have fallen. Along with Millennials entering the labour market, technology has overtaken the exchange of knowledge and admiration has disappeared. This imposes new requirements to the manager including a significant change in leadership style.