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Customer Experience

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5 Tips to Improve Your E-Commerce Website Design

Effective eCommerce website design boosts conversions and helps contribute to your overall online business success. Read the blog here...

How to be selected in the B2B buying process

As a wholesaler, distributor or manufacturer, you want customers to order from you and continue ordering from you. Ensure that buyers choose your company..

How to adapt your food business in the digital age

Food companies are feeling the pressure to transform and modernise their business processes in line with changing consumer preferences.

How to achieve Customer Service success with Microsoft Dynamics 365

This blog looks specifically at the Microsoft Dynamics 365 solution, and how it supports various channels and gives companies a 'joined-up' approach to omni-channel customer support.

The value of excellent customer service (and how to get there)

Good quality customer service is akin to the holy grail. It’s clear that the pace of life is much faster today than it was 20, even 10 years ago, and associated with this is the impact of 24 x 7 news, Social media, and full internet access at lightning speeds to all corners of the world.

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