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Digital Commerce

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5 examples of digital transformation during COVID-19

COVID-19 has impacted businesses of all sizes. But those who have embraced digital transformation have reaped the most success. Here are some examples.

4 things you can learn from Inditex's online sales increase

Zara's parent company, Inditex, announced their online sales have rocketed by 95% and expects part of this change to be permanent. Here's how you can do the same.

How has COVID-19 changed buying behaviours and how can businesses adapt?

COVID-19 has caused an overnight change in consumer buying behaviours. We conducted a survey to discover what these changes were and how businesses can adapt.

Customer emotion wins business: How to get ahead using the power of storytelling

COVID-19 has completely changed our buying patterns, whether you’re a business or a consumer. Here's how to use the power of customer emotion to win business.

7 tips to improving customer service during a crisis

Your customers expect excellent service - even during a crisis. Here are some tips on how to improve your customer service during a crisis.

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