Mark Bennigsen 26-Jul-2021 09:30:00 26-Jul-2021 09:30:00 10 tips to improve e-commerce website design Your e-commerce website design can drive conversions and sales, as well as boost customer satisfaction, loyalty and retention. Here are 10 top tips to follow. Mayzin Han 19-Jul-2021 10:45:05 19-Jul-2021 10:45:05 6 great examples of digital transformation The health crisis hit businesses of all sizes but those who digitally transformed could pivot quickly. Here’s how they used tech to become even stronger. Jessica Hall 12-Jul-2021 10:00:00 12-Jul-2021 10:00:00 Futureproofing retail: The importance of the customer journey Creating engaging, exciting and smooth customer journeys is no longer an option - it's a necessity. Read how to build business value with the customer journey. Guest 05-Jul-2021 09:30:00 05-Jul-2021 09:30:00 Why chatbots are essential for customer satisfaction Discover how chatbots help personalise customer communication on scale, save manpower and improve customer satisfaction. James Baker 28-Jun-2021 09:15:00 28-Jun-2021 09:15:00 Bridging the retail online gap: 5 ways to drive customer experience The modern customer prioritises experience more than ever before. Here are some ways to enhance customer experience and bridge the retail-online gap.