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Analysing customer behaviour: 5 metrics to look out for

Customer behaviour analysis enables you to learn how they think and what they want. We’ve...

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B2B vs B2C buying process: The key similarities and differences

When it comes to creating an e-commerce strategy, you'll need to know the key similarities and...

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6 customer engagement trends retailers need to know for 2022

With retailers experiencing growth of digital platforms in 2021 due to external events, what...

5 mins read Read More
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How COVID-19 changed supply chain resiliency planning

Even as we ease into a post-pandemic world, COVID-19’s impact on supply chain operations remains....

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10 preparations before getting started with e-commerce

There's never been a better moment to launch an e-commerce business. Want to establish an...

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4 tactics to improve customer engagement in ecommerce

With increasing reliance on relationships rather than transactions, improving customer engagement...

5 mins read Read More
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