The nature of consumers’ digital spending has demonstrated a sharp change in priorities. In the main, these changes reflect common sense with both UK and US showing and logical shift away from non-essentials such as apparel (down by 15%) and luxury items.
Unified Commerce is a differentiated business communication tool. Enabling real-time, centralised, retail process integration to occur within a singular platform, which enriches customer experience through transparency.
If you are wondering how you can achieve a 22% increase in service revenue and a 14% decrease in service costs, then the secret can be found in being obsessive in the flawless execution of these key components on your field service journey.